Abstract
This article explores the integration of supply chain management (SCM) and Lean Six Sigma (LSS), which can create a powerful systematic methodology for achieving manufacturing excellence and improving customer satisfaction. SCM in industry refers to the systematic coordination and integration of all activities involved in the procurement, production, and delivery of goods and services, from the sources of raw materials to the end customer. It ensures the right products are delivered in the right quantities, at the right time, and at the lowest possible cost. In this context, enhancing SCM has become a fundamental necessity for organizations aiming to improve operational efficiency, effectiveness, market share, and customer satisfaction. In this effort, LSS is a systematic methodology for improving process efficiency and effectiveness through continuous improvement by eliminating waste, minimizing defects, reducing lead time, and improving customer satisfaction. This research presented a comprehensive literature review focusing on applying the LSS methodology in SCM, as no comprehensive review is available. This study highlights the integration of LSS practices into SCM and provides a roadmap for future studies that focus on exploring the applications of LSS and its impacts on SCM. In conclusion, by aligning LSS principles with SCM strategies, organizations can achieve operational excellence, reduce costs, and improve overall supply chain efficiency while effectively meeting customer demands. Furthermore, this study aims to propose a framework that can be used to explain how the LSS methodology can be applied in different SCM fields. This comprehensive analysis aims to guide academics and professionals in improving supply chain performance using LSS tools.
Published Version
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