Abstract

This paper explores the integration of Business Process Management (BPM) with blockchain technology to enhance pension systems, using Hungary as a case study. Specifically, it addresses scientific challenges related to data access management, regulatory compliance, and system scalability within blockchain-based pension frameworks. This study investigates how BPM can improve the transparency, efficiency, and security of blockchain applications in pension administration by optimizing workflows and automating compliance with regulations such as GDPR. By analyzing operational flow diagrams and implementing architectural models, this paper presents an innovative approach to pension management, demonstrating significant improvements in service quality and operational efficiency. Findings from this research provide empirical evidence of the benefits of BPM-enhanced blockchain systems, offering insights applicable to pension systems beyond the Hungarian context, including examples from other countries.

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