Abstract
The present research paper focuses on how paying for goods and services through biometric technology of verification like fingerprint, palm and iris scanners at a shopping mall can be the most popular future technology choice for security-conscious shoppers. As per a report by Sanford Bernstein analyst Emme Kozloff, found that how the use of so-called electronic wallets reduces the potential for fraud and identity theft, speeds up the checkout process, and most importantly, lowers transaction processing fees for retailers, improving their bottom line[1]. This research study gives us a clear idea of how biometric payment system will work in a country like India with huge population and a mix bag of people in terms of literacy and other demographic factors this is done through a survey where the views on biometric payment system of people who are shopping from shopping malls in India is recorded and then analyzed to perceive if the people of our country accepts or rejects biometric technology as a mode of payment system in malls. The research paper also discusses the support required for the implementation of this technology. The present study will reveal how the three variables- shoppers, shopping malls and banks will work together to achieve the vision of the future where there will be no need of pockets to carry cards and cash for making payment at shopping malls.
Published Version
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