Abstract
Since information centers are organisations, whatever improvements were achieved in the scientific management approaches for the sake of organisational development should also have some suitable counterparts for the establishment and development of information centers. In this respect, concepts of systems analysis, total quality management, public relations, information systems and information management were investigated in terms of their validity by their applications concerning the information centers.
Highlights
whatever improvements were achieved in the scientific management approaches for the sake
of organisational development should also have some suitable counterparts for the establishment and development of information centers
information systems and information management were investigated in terms of their validity
Summary
Öz Bilgi merkezleri birer organizasyon olduklar›na göre, bilimsel yönetim yaklafl›m›ndaki ilerlemeler, bilgi merkezlerinin örgütsel geliflimleri için de kullan›fll› olabilecek sonuçlar ortaya koyarlar. Çal›flmada, bu aç›dan göz önüne al›nd›klar›nda, sistem analizi, toplam kalite yönetimi, halkla iliflkiler, bilgi sistemleri ve bilgi yönetimi yaklafl›mlar›n›n, bilgi merkezleri için geçerlilikleri incelenmektedir. Anahtar sözcükler: Bilgi sistemleri, Yönetim bilgi sistemleri, Karar destek sistemleri, Veri ifllem sistemleri, Kütüphane yönetimi, Bilgi merkezleri
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