Assessing the Factors Influencing the Adoption of Digital Signatures Among Government Employees in Tanzania

Abstract

This study aimed at assessing the factors influencing the adoption of digital signatures among government employees in Tanzania. The study was guided by the technology acceptance model (TAM) with an additional of facilitating condition, a construct that was borrowed from the Unified Theory of Acceptance and Use of Technology (UTAUT). The quantitative research design was used by employing a purposive sampling technique to effectively identify cases that would use limited research resources. The study involved sample of 256 respondents drawn from selected government organizations. Findings indicated that the results are consistent with the original TAM framework and the additional factor – facilitating conditions fit well into the model. The results were discussed and recommendations as well as future research directions were suggested.