Abstract
Municipality is a branch of government that is closest to the people and is responsible for providing daily services to the citizens of the country. As a result, human resource training is essential for developing employees' skills and knowledge in order to improve service delivery. Training is required to increase performance and the success of an organization. Municipal employees are the government's public face, thus how they offer services to citizens is critical. The aim of the study was to assess the effectiveness of Human Resources Development Programmes in the corporate governance: a case of two selected local municipalities of OR Tambo. The OR Tambo District Municipality is a Category C municipality (Area: 12 096km² located to the east of the Eastern Cape Province, on the coastline. Five local municipalities form the municipality: King Sabata Dalindyebo, Nyandeni, Mhlontlo, Port St Johns and Ingquza Hill. It covers about 80% of what used to be marginalised homeland in the Transkei, and is one of the four Integrated Sustainable Rural Development Programme (ISRDP) nodes in the province. The study followed a mixed method approach in which sixty-seven participants were chosen using stratified random sampling. From the fifteen participants, five were interviewed and ten of them were given questionnaires. The data was collected from employees within the two selected local municipalities of OR Tambo District Municipalities using semi-structured interviews. Data was then analysed using Thematic analysis. The study revealed that there were a number of deficiencies in the process of administration of Human Resources and Development programmes in corporate governance in O.R. Tambo District Municipality. It is therefore recommended that the organisations need to place training and development of employees on their priority list to enhance productivity and quality service delivery.
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