Approach to the Methodological Assessment of the Performance of Information Systems at Libyan Universities (Based on Multiple Case Studies)

Anna Lamek,Tareq Salahi Almigheerbi,David Ramsey

doi:10.17706/ijeeee.2020.10.3.283-293

Anna Lamek, Tareq Salahi Almigheerbi + Show 1 more

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https://doi.org/10.17706/ijeeee.2020.10.3.283-293

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Abstract

The CD-ERP model describes an approach to the collaborative development (CD) of information systems based on the framework of an Enterprise Resource Planning (ERP) system. This approach is proposed to solve the problem of IS development in Libyan Higher Education (LHE). This paper presents an assessment of IS performance at three Libyan Universities. The findings from these cases are analysed and discussed on the basis of selected models. This analysis indicates that the level of both the ISs implemented in LHE and the capability for in-house system development is low.

Highlights

As in other universities worldwide, Libyan Universities are purchasing or developing information systems (ISs)
The CD-ERP model describes an approach to the collaborative development (CD) of information systems based on the framework of an Enterprise Resource Planning (ERP) system
Based on three case studies involving Libyan universities, the authors have analysed the level of ISs implemented in Libyan higher education using selected techniques and models, namely: system profiling and process mapping of ISs, Nolan’s model, Zuboff’s model, and the CPIT model

Summary

Introduction

As in other universities worldwide, Libyan Universities are purchasing or developing information systems (ISs). The CD-ERP approach has been proposed for Libyan universities This model is based on two main principles, namely: ERP packages and communitysource applications. The latter involves Libyan higher education (LHE) institutes jointly developing ISs. Community-source development, which is referred to as the collaborative development approach in this article, can be defined as an open-source project which is governed by a consortium of institutions [1]. To consider the applicability of the CD-ERP model in LHE, similar international projects and the Libyan context were both investigated. The research question in this paper is “What is the level of the ISs currently implemented in LHE?” To answer this question, IS performance in Libyan universities and the capability for the in-house development of applications were assessed

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