Information Management in a Collaboratively-Developed Approach to Enterprise Resource Planning—A Higher Education Perspective

Abstract

This paper is a part of an exploratory study with the goal of investigating the applicability of collaboratively-developed enterprise resource planning (the CD-ERP approach) within Libyan public universities. Since it is being proposed in order to overcome the topical issue of information system (IS) development in Libyan higher education (LHE), Libyan universities were investigated to assess IS performance while using the approach of methodological assessment. Accordingly, three public universities were chosen to be studied, namely the University of Tripoli (UOT), Misurata University (MU), and Sirte University (SU). The UOT was run as an initial study to identify practical problems in conducting a formal study. Previous papers have discussed the use of a formal study, in which a methodological assessment of IS performance at Libyan universities was conducted. The findings from all three cases are discussed and analyzed on the basis of selected techniques and models. This analysis indicates the low level of the ISs implemented in LHE at the university level, as well as the lack of system development capabilities within these universities. This paper focuses on the management of information flow between universities during student exchange. Business process maps are presented, and improvements based on the CD-ERP approach are proposed.