Applying Quality Function Deployment Techniques in Lead Production Project Selection and Assignment

Abstract

In the past few decades’ lean production has become widely adopted in many industries, however there is still great opportunity to combine lean production with other methods or tools to reduce waste and improve production performance. QFD (Quality Function Deployment, QFD) is a combination of quality control and quality assurance methods that transform the customer's requirements into the technical aspects of response to the customer. "Lean" is derived from the Toyota Production System; Lean principles to eliminate waste. Many companies already use lean manufacturing and QFD methods, but can still not reach zero waste or fully reflect the needs of customers into new product designs. This study is based on the lean production concept to create a QFD model to reduce waste in the manufacturing process and reflect customer feedback. This article presents a literature review and then defines the QFD and lean manufacturing concepts and relationships. We use the Pareto chart to select the waste materials priority and build some technical solutions into the HOQ. Finally, this article provides lean concepts and QFD links and revises the standard manufacturing operating procedures (standard operation procedure, SOP). Management will be based on the newly revised SOP to improve waste management and further improve quality management.