Abstract

Objective To explore the application of time-division reservation on outpatient management in nurse station .Methods We collected the data of online registration and on-the-spot reservation system in hematology outpatient department during the period of October 1 to December 31,2013, and compared attendance rate of reservation between two methods .Results The attendance rate of reservation in the spot in nurse station was 94.57%, which was higher than the attendance of online reservation (71.64%) (χ^2 =601.96;P〈0.05). Conclusions Time-division reservation in nurse station is an effective method to promote patient ’ s attendance rate and reduced non-attendance. Key words: Outpatient management; Nurse station; Time-division reservation; Attendance of reservation

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