Abstract
The paper presents the issue of assessment of efficiency and effectiveness in organisations operating for public benefit. Taking into consideration the important role of those entities in the economy and specific conditions in which they operate, a new type of evaluation tools is needed. Therefore, the main aim of this paper is to propose such a new assessment instrument based on outranking multi-criteria decision aiding (MCDA) methods. The procedure proposed is used in a real-life scenario connected with the appraising process of eleven Public Benefit Organisations (PBOs) from Lodz Voivodeship in Poland, operating in the field of ‘Ecology, animals and heritage protection’, and eleven charities from Western Australia whose main activity is ‘Animal Protection’. Rankings obtained as a result of the presented approach can serve a potential donor as a pointer for making better decisions regarding financial support.
Highlights
Organisations established for charitable purposes, such as charities or voluntary organisations, exist almost all over the world
We concentrated on NGOs with a special domestic status: Public Benefit Organisations (PBOs) from one of the Polish provinces, operating in the field of ‘Ecology, animals and heritage protection’ and registered charities operating in Western Australia whose main activity is ‘Animal Protection’
multi-criteria decision aiding (MCDA) methods, which can support charitable givers all over the world in making clever and confident donation decisions. It may be used by authorities in the process of selecting organisations which are to be delegated certain tasks financed with public funds
Summary
The paper presents the issue of assessment of efficiency and effectiveness in organisations operating for public benefit. Taking into consideration the important role of those entities in the economy and specific conditions in which they operate, a new type of evaluation tools is needed. The main aim of this paper is to propose such a new assessment instrument based on outranking multi-criteria decision aiding (MCDA) methods. The procedure proposed is used in a real-life scenario connected with the appraising process of eleven Public Benefit Organisations (PBOs) from Lodz Voivodeship in Poland, operating in the field of ‘Ecology, animals and heritage protection’, and eleven charities from Western Australia whose main activity is ‘Animal Protection’. Rankings obtained as a result of the presented approach can serve a potential donor as a pointer for making better decisions regarding financial support
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