Application of a hybrid dynamic MCDM to explore the key factors for the internal control of procurement circulation

Abstract

Decisions related to the internal control measurement of procurement circulation are inherently multiple criteria decision-making problems and are strategically important to enterprises. Although efforts have been made to discover systematic methods for enhancing purchasing performance, the criteria have been assumed to be independent, which is not actually the case. Most conventional decision models cannot capture the complex interrelationships the criteria. Here, we propose a workable hybrid dynamic multiple criteria decision-making (HDMCDM) method to solve the problems arising from the complex dynamics in the real world. The relationship between the criteria and the criteria weights for the HDMCDM are developed by combining the decision-making trial and evaluation laboratory (DEMATEL) method with the fundamental concept of the analytic network process (ANP), the DEMATEL-based ANP (DANP). VlseKriterijumska Optimizacija I Kompromisno Resenje is then used to aggregate the performance gaps with the weights obtained from the DANP. The results obtained for a specific company show that the four dimensions of internal control of procurement circulation have a mutual influence relationship, with the dimension of ‘receiving and storage’ demonstrating the greatest influence and ‘recorded liabilities’ the least. Empirical analysis helps to improve the scores for achieving the aspiration levels for each factor.