Antecedents Affecting Blended Learning Satisfaction: A Comparative Study in Technologically Enhanced Environments between Students in the Philippines and Thailand

Abstract

The search for a more flexible learning method still is persistent, especially with the intervention of the COVID-19 pandemic where modern-day students are mandated to study away from their physical classrooms. This research seeks to understand blended learning’s effectiveness through factors: course flexibility, social interaction, instructors’ timely response, perceived ease of use, device and internet infrastructure, and learning environment as determinants to satisfaction of the pedagogy. A survey was conducted for both the Philippines and Thailand with 453 respondents coming from undergraduate and graduate programs to compare the behavior of both countries on such learning approach. All of which were analyzed through the SPSS software to have a systematic view on their background and their behavior towards the subject by utilizing statistical methods namely 1) descriptive analysis 2) reliability analysis 3) factor analysis 4) correlation analysis, and 5) multiple regression analysis. The results revealed that students in the Philippines and Thailand perceive both Course Flexibility and Social Interaction vital towards their satisfaction in blended learning. Filipino respondents have also added the significance of Perceived Ease of Use to their satisfaction on the learning method. It implies the importance of cooperation between educational institutions and government agencies from both developing countries to make this learning approach effectively delivered.