Abstract

In the industrial sector, it is important that companies have a high profitability, with strategies for the provision of services or product development that meet or exceed the demands of the market, this is called competitiveness. Maintaining a holistic approach within organizations requires the analysis and measurement of context variables, as well as the implementation of a culture of quality and continuous improvement. In the oil industry, well pipeline maintenance services are activities of the utmost importance to keep the energy sector productive, therefore it is important that companies engaged in this area be competitive. This study analyzes the impact of context variables on the competitiveness of companies that provide maintenance services to oil well pipelines, seeking that in a comprehensive manner and on the basis of the results obtained, determine the relationship they have with respect to their competitiveness, to propose improvement strategies that lead companies to evolve towards states of improvement with levels of competitiveness that allow them to position themselves at world-class levels.

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