Abstract

The Businco Transplant Program undertook the JACIE standards accreditation process since January 2010. The process is here analyzed by a descriptive-exploratory quantitative study to verify the hypothesis that accreditation according to the standard JACIE improves health professionals performance and organization output. An analysis was performed before starting the whole process. An analysis of the planning, programming and implementation of actions was carried out. Data analysis focuses on the organizational and structural changes, training, and preparation of documentation, implementation and verification of objectives achievement. The data refer to the period between January 2010 and October 2012. A dedicated team was set up, an implementation plan and process map was developed. A Quality Management System was also implemented. This included: risk management, audit and quality indicators. Despite the difficulties the JACIE accreditation process has been useful for integration and professional collaboration. Education of the staff has played a key role in the implementation of the whole system and in particular for the quality management system.

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