Analysis of Students’ Satisfaction with the Tourism and Hospitality Programme: A Study on Indian Institutions

Abstract

The development of the industry induced the need for a trained workforce in India. The government initiated training programs and professional courses in tourism and hospitality to satisfy this need. Researchers talked about professional training at the college level to make tourism and hospitality programs more interactive. This study aimed to determine the students’ satisfaction with the Tourism and Hospitality programme in Indian Institutions. A questionnaire was designed to conduct the study and through that, a sample of 281 respondents was collected through Google Forms, Cronbach's alpha test was applied to test the reliability of the questionnaire. The objectives of the study were tested with descriptive analysis, and statistical tools such as T-test, Frequency Analysis and Percentage analysis were performed. The research addresses satisfaction through Course Content, efficiency of Training & Teaching Skills of Tourism and Hospitality Courses. The study result also reveals that Indian students are delighted with the Tourism and Hospitality Programmes and believe that tourism is a fast-growing industry that will play a great role in the employment of the upcoming generation. The suggestions were given on the basis of findings drawn from the study.