Abstract
This study aims to examine the digitalization levels of European countries from the perspective of individuals' digital skills. It aims to fill a gap in the literature by emphasizing the importance of the human element, which is the main component in digitalization processes. Based on the Digital Skills Indicator data published by Eurostat, components such as ICT users, ICT specialists and ICT training included in the analysis. IQRBOW-based Multi-MOORA approach is applied in the study. This unique methodology has increased the validity of the analysis results by providing more economical and reliable weighting in multi-criteria decision-making problems. Based on 28 sub-criteria, a comprehensive assessment was carried out and 36 countries were compared. The findings of the analysis revealed that Finland ranked highest in terms of digital skills, while Romania ranked last. The results allow for a review of the European Union's digitalization strategies and recommendations for policymakers.
Published Version
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