Abstract
Service-Oriented Architecture (SOA) is an approach that can be used to integrate different services across the operating system, platform, language, and network which offers some benefits. However, many organizations failed to fully utilize the SOA because the adoption processes are still immature. Therefore, an exploratory study was conducted which aims to investigate the current issues and practices of SOA adoption, the use of maturity levels for assessing the SOA adoption, and the importance of IT and business benefits in the SOA adoption. Thus, the Grounded Theory approach was adapted in the study which involved seven (7) software development companies in Malaysia. In this study, fourteen (14) SOA practitioners with at least three years of experience in the SOA development were interviewed. The collected data was analyzed through three main coding stages which are open, axial and selective coding. The theory emerged from this study reveals the SOA adoption issues, current practices, maturity levels, IT and Business benefits. The study managed to identify five main issues in SOA adoption which are knowledge, infrastructures, costing, readiness, and documentation issues. The study also portrays five practices related to technology, framework, platform, standard, and tools. On the other hand, the results show five IT and business benefits consecutively. The findings from the study have lead to the theories formulation on the SOA adoption which may assist researchers and SOA assessors to continuously improve the quality and maturity of SOA adoption in the future.
Highlights
Service-oriented architecture (SOA) is an advance software engineering concept that enables organizations to integrate systems, data, applications and processes through the linking of services
The evaluated level of the service-oriented architecture (SOA) innovation is based on CMMI because the adoption of innovation concept ends the activities at the implemented level
WORK This study has successfully proven that Grounded Theory is an effective qualitative research method for software engineering research
Summary
Service-oriented architecture (SOA) is an advance software engineering concept that enables organizations to integrate systems, data, applications and processes through the linking of services. SOA adoption involves the migration process of a legacy system which is able to disturb the social and technological structures of organizations (Meier, 2006). This migration process encompasses the introduction of new technologies, concepts and principles of software development, IT management and IT architecture (Ciganek, Haines, & Haseman, 2009). The possibility of reusing services has become the most common reason for SOA adoption (Niklas, Greenyer, & Schneider, 2015) It offers some benefits such as cost reduction, flexibility, and faster reconfiguration of business processes which are valuable for organizations (Meier, 2006)
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
