Abstract
In recent years, despite the technological advances, and increasing security measures in the maritime industry, it is observed that the effect of the human factor in the marine accidents has not changed. Most of the accidents occur in narrow canals, straits, rivers and entering port areas, resulting in environmental pollution, economical casualties and injury/loss of life. Pilotage is set compulsory in order to maintain safe passage at such confined waters. The purpose of this study is to investigate the effect of critical human factors on the potential ship accidents under pilotage operations. To explore the identified human factors, depth interviews and a questionnaire study were conducted with masters and pilots. The obtained data was analysed using DEMATEL (Decision Making Trial and Evaluation Laboratory) method to identify the most important and influential factors. The DEMATEL method is used to investigate interaction among human factors and to visualize them with help of causal-effect relation diagram. The results show that master experience, pilot experience and crew training are significant factors compared to other human risk factors. As a result of the findings of this research, it is also thought that improving the collaboration and communication between the master and the pilot will be effective in preventing the accidents. Moreover, understanding casual relations among human factors is important to prevent marine accidents. Furthermore, sensitivity analysis was performed for testing reliability of the experts’ evaluation and being clear certainty of the main results/findings in the DEMATEL method. It is found that expert considerations to the casual relationship between human factors are objective and sufficient. The findings of this article provide a critical overview of the research literature on the development of preventive measures for policy makers, shipping companies and port authorities.
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