An Evaluation of Flight Attendants’ Safety Attitudes

Abstract

Safety attitude reflects employee beliefs and feelings about safety policies and measures. Safety attitudes have a significant influence on employee safety behaviour. Flight attendants play a vital role in in-flight safety and services. It is known that most fatal accidents involving commercial aircraft are caused by failures in communication and teamwork among flight attendants. This study aims to find out whether there is a differentiation between men and women in airline flight crew in-flight safety attitudes. In the study, the flight safety attitude questionnaire which was developed by Ford et al. (2014) was used. The questionnaire was applied to 58 volunteer flight attendants in the study. Significant differences between the two categorical variables in-flight safety attitudes were analysed using the Mann-Whitney U test which is one of the non-parametric tests. According to the results of the analysis, it was determined that the flight safety attitudes of men were higher than the flight safety attitudes of women. The research will contribute to the literature as it is a study conducted in Turkey on safety attitudes.