Abstract

This study empirically examined the educational needs according to career orientations of IT service technical engineers. First, this study suggested 5 types of career orientations in IT service technical engineers. Seconds, we considered the individual level's variables(age, academic background) and job characteristics(job type, work experience, organizational size, years of service) as the influential factors of IT service technical engineers' career orientations. Finally, this study examined the educational needs according to 5 types of career orientations of IT service technical engineers. The results, based on the survey 133 IT service technical engineers, showed that both individual and job characteristic variables had significant effects on 5 types of career orientations. And 5 types of career orientations had significant effects on the educational needs.

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