Abstract

The main goal of this study is to explore the insights and views from knowledge management (KM) and E-learning (EL) research scholars through a face-to- face interview for determining the relationship between KM and EL as well as for adopting KM in an EL system. We conducted this study based on the review of existing concepts and frameworks of KM and EL available in the secondary sources of information, and the findings of the face-to-face interviews of 17 (Seventeen) KM and EL research scholars from all over the world. We selected the respondents from the participants of two international conferences held in Japan and Thailand in 2010. The interviews were conducted during the break of the conferences using a carefully structured, short and open ended questionnaire. The levels of understanding of KM and EL among the research scholars were varied. The results indicate that there are some common goals and significant overlaps between the two knowledge domains. They also delineate the significant implications and advantages of adopting KM and EL. The proposed model of this study theoretically contributes to the advancement of academic debate in both KM and EL domains. Since we interviewed only 17 KM and EL research scholars worldwide from two international conferences held in 2010, the results of this study may not reflect the general scenario of the world. However, the study suggests that EL professionals should adopt KM and apply the techniques of KM to an EL system for the overall enhancement of the e-learning process. The study explored the original views and insights of the KM and EL research scholars regarding the relationship between KM and EL as well as adopting KM in an EL system.

Highlights

  • Background and ObjectivesThe rapidly growing use of information and communication technology (ICT) in academia is changing the way in which knowledge is created, organized, stored, managed, and disseminated

  • We propose a knowledge management (KM) and EL adoption model through which we could expect the conversion of tacit knowledge, the promotion of knowledge organization and retrieval, the enhancement of knowledge sharing, and the proper management of knowledge resources as the implications and benefits

  • The insights and views of the KM and EL research scholars indicate that there is a close relationship between KM and EL in terms of their goals or objectives, components, tools and technologies, etc. for instance, establishing a collaborative learning environment and practicing a cooperative culture for knowledge acquisition and sharing; creating a suitable technological infrastructure for acquiring, organizing, storing, manipulating, maintaining and disseminating knowledge; allowing learners and/or users to access knowledge resources; and managing both tacit and explicit knowledge, have been identified as common goals or objectives of both KM and EL

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Summary

Introduction

The rapidly growing use of information and communication technology (ICT) in academia is changing the way in which knowledge is created, organized, stored, managed, and disseminated. It becomes essential to determine the relationship between KM and EL as well as to adopt KM in an EL system. We made an attempt to determine the relationship between KM and EL based on the insights and views of KM and EL research scholars through a face-toface interview, and the existing literature. We propose a KM and EL adoption model through which we could expect the conversion of tacit knowledge, the promotion of knowledge organization and retrieval, the enhancement of knowledge sharing, and the proper management of knowledge resources as the implications and benefits

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