Abstract

Knowledge management (KM) adoption is crucial to integrating sustainable development within the healthcare sector. Different barriers, enablers, and drivers affect KM adoption. Identifying these barriers, enablers, and drivers and their role in KM adoption is the core of successful KM adoption. However, there is scarcity of studies applying quantitative models and combing barriers, enablers and drivers to check their effect on KM adoption, especially form a developing country’s perspective such as Pakistan. Therefore, this study explores the role of barriers, enablers and drivers on KM adoption in Pakistan. Healthcare professionals participated in the data collection process, and results were analyzed using structural equation modeling. The findings described that: (1) organizational and strategic barriers have significant negative association with KM adoption; (2) government related enablers have significant positive association with KM adoption; (3) healthcare related drivers, and performance-based drivers have significant positive association with KM adoption. This study concludes that government intervention to promote KM adoption is necessary especially in developing countries. These findings will be helpful for the healthcare professionals and policy makers to promote KM adoption in healthcare sector. Current study contributes to the healthcare literature and body of knowledge by providing the empirical evidence of checking the quantitative effect of barriers, enablers and drivers on KM adoption.

Highlights

  • Sustainability as an emerging issue and has been widely discussed in the healthcare sector

  • After testing with confirmatory factor analysis (CFA) barrier OB4, SB2 and IB6 were removed for having a value lower than 0.5

  • The goodness-of-fit of measurement model is shown in Table 5, and the results show that the measurement model is valid

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Summary

Introduction

Sustainability as an emerging issue and has been widely discussed in the healthcare sector. The healthcare systems are facing multiple challenges to cope with the current healthcare needs, and sustainability is considered to be a significant requirement to obtain strategic a fit for the future [2,3]. Based on the current issues and future needs, sustainable development captured a great focus in the development of the healthcare system. The healthcare sector needs to be able to utilize its current resources more effectively, to find new resources, manage its finances, improve service, and response to emergency situations [5]. Both the management and treatment of patients are suffering in the public and private sector healthcare organizations

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