About Our Authors

Abstract

Ritu Agarwal (“ Electronic Health Records Assimilation and Physician Identity Evolution: An Identity Theory Perspective ”) is a Professor and the Dean's Chair of Information Systems at the Robert H. Smith School of Business, University of Maryland, College Park, where she also directs the Center for Health Information and Decision Systems. She has published over 80 papers in journals such as JAMIA, Information Systems Research, MIS Quarterly, Management Science, and elsewhere. Her current research is focused on the use and transformational impacts of IT in healthcare settings, privacy concerns with digitized medical information, the effects of IT on cost and healthcare quality, and electronic health information exchange. Catherine Anderson (“ Electronic Health Records Assimilation and Physician Identity Evolution: An Identity Theory Perspective ”) is the senior program director for business, government, and technology programs for the University of Virginia's School for Continuing and Professional Studies. She received her PhD in Information Systems from the Decisions, Operations, and Information Technologies Department of the Robert H. Smith School of Business at the University of Maryland, College Park, and a B.S. in Commerce from the McIntire School of Commerce, University of Virginia. She was a consultant for ten years with Accenture. Corey M. Angst (“ Electronic Health Records Assimilation and Physician Identity Evolution: An Identity Theory Perspective ”) is an Assistant Professor in the Department of Management, Mendoza College of Business at the University of Notre Dame. His interests are in the transformational effect of IT, technology usage, and IT value—particularly in the healthcare industry. His research has been published in several top journals. He received his PhD from the Robert H. Smith School of Business, University of Maryland College Park in 2007. Kursad Asdemir (“ Pricing Models for Online Advertising: CPM vs. CPC ”) is an assistant professor of management information systems at the American University of the Middle East, Kuwait. He holds a B.Sc. in industrial engineering from Bilkent University, Turkey, and a PhD in MIS from the University of Texas at Dallas. He researches information and control issues in the context of online advertising pricing, dynamic pricing for online grocers, and online auctions. Anitesh Barua (“ An Empirical Analysis of the Contractual and Information Structures of Business Process Outsourcing Relationships ”) is the William F. Wright Centennial Professor of Information Technology management at the McCombs School of Business, the University of Texas at Austin. He received his PhD from Carnegie Mellon University. His current research interests include outsourcing governance and migration in online social networks. Over 75 of his research articles have appeared in academic journals, refereed conference proceedings and edited book chapters. He serves as a Senior Editor at Information Systems Research. Peter Boatwright (“ What's in a “Name”? Impact of Use of Customer Information in E-Mail Advertisements ”) is an Associate Professor of Marketing at the Tepper School of Business at Carnegie Mellon University. He also has a courtesy faculty appointment in Mechanical Engineering at Carnegie Mellon University. He received his PhD from University of Chicago's Booth School of Business, and his research interests include product development processes and marketing of new products, consumer response models, analysis of promotional activities, Bayesian econometrics, and consumer response to assortment (collections of products). Daniel J. Brass (“ The Effects of Social Network Structure on Enterprise Systems Success: A Longitudinal Multilevel Analysis ”) is J. Henning Hilliard Professor of Innovation Management and Director of LINKS—The International Center for Research on Social Networks in Business ( www.linkscenter.org ) at the Gatton College of Business and Economics at the University of Kentucky. He received his PhD in Business Administration from the University of Illinois at Urbana-Champaign. His research has appeared in Administrative Science Quarterly, Academy of Management Journal, Academy of Management Review, Journal of Applied Psychology, Organization Science, and Science. Peter Fader (“ From Business Intelligence to Competitive Intelligence: Inferring Competitive Measures Using Augmented Site-Centric Data ”) is the Frances and Pei-Yuan Chia Professor of Marketing at the Wharton School of the University of Pennsylvania, and co-director of the Wharton Customer Analytics Initiative. His research centers around the analysis of behavioral data to understand and forecast customer shopping/purchasing activities. One common theme in his work is a focus on consistent (but often surprising) behavioral patterns that exist across a wide variety of seemingly different industries. Zhiling Guo (“ A Computational Analysis of Bundle Trading Markets Design for Distributed Resource Allocation ”) is an Assistant Professor in Information Systems at City University of Hong Kong. She received her PhD in Management Science and Information Systems from The University of Texas at Austin in 2005. Dr. Guo's general research interests are in economics of information systems, IS-OM interface, and IS-marketing interface. Her current research focuses on market mechanism design, supply chain information sharing, and e-commerce channel strategies. Dr. Guo's papers have been published or accepted for publication in journals including Management Science, Information Systems Research, Decision Support Systems, Journal of the Association for Information Systems, Journal of Management Information Systems, and European Journal of Operational Research. Lorin M. Hitt (“ The Productivity of Information Technology Investments: New Evidence from IT Labor Data ”) is Class of 1942 Professor of Operations and Information Management (OPIM) at the University of Pennsylvania, Wharton School. His research is on the relationship of organizational and strategic factors to the value of IT investments, the economics of IT labor, and methods for evaluating IT investments. He received his PhD in Management from the MIT Sloan School of Management and ScB and ScM degrees in Electrical Engineering from Brown University. Varghese S. Jacob (“ Pricing Models for Online Advertising: CPM vs. CPC ” and “ Postrelease Testing and Software Release Policy for Enterprise-Level Systems ”) is the Senior Associate Dean and Ashbel Smith Professor of Management Information Systems in the School of Management at the University of Texas at Dallas (UTD). His research interests are in data quality, electronic commerce, software engineering, decision support systems and in artificial intelligence applications. His research papers have been published in the premier journals in the field. He is co-editor-in-chief of the journal Information Technology and Management and also serves on the editorial boards of several other journals. Zhengrui Jiang (“ Postrelease Testing and Software Release Policy for Enterprise-Level Systems ”) is an Assistant Professor of Information Systems in the College of Business, Iowa State University. His research interests include the impact of data quality on decision-making, software economics, and software project management. His research has appeared in Management Science, Information Systems Research, Journal of Management Information Systems, IEEE Transactions on Knowledge and Data Engineering, and International Journal of Research in Marketing, among others. Gary J. Koehler (“ A Computational Analysis of Bundle Trading Markets Design for Distributed Resource Allocation ”) is the John B. Higdon Eminent Scholar and Chairman at the University of Florida's ISOM Department. He received his PhD from Purdue University in 1974. Between 1979-1987 he was cofounder and CEO of a 260 person high-tech company. His research interests are at the intersection of Management Science and Information Systems. He has published in Information Systems Research, Management Science, the Informs Journal on Computing and others. M. S. Krishnan (“ In Search of Efficient Flexibility: Effects of Software Component Granularity on Development Effort, Defects, and Customization Effort ”) is the Joseph Handleman Professor of Information Systems and Innovation, and Professor of Business Information Technology at the Ross School of Business, University of Michigan. He is also the Faculty Director for India Initiatives at the Ross School of Business. Dr. Krishnan received his degrees in Mathematics and Computer Applications from the University of Delhi, India and PhD in Information Systems from Carnegie Mellon University in 1996. Anuj Kumar (“ Does the Web Reduce Customer Service Cost? Empirical Evidence from a Call Center ”) is an Assistant Professor of Information Systems at Warrington College of Business Administration, University of Florida. Anuj holds a PhD in Information Systems Management from Heinz School, Carnegie Mellon University. Anuj studies multichannel customer behavior in IS enabled new technology channels e.g. multichannel call centers and digital goods distributions. He employs economic and behavioral theories to model customer behavior and then utilizes econometric and probabilistic methods to extract actionable insights from the field data. Nanda Kumar (“ Pricing Models for Online Advertising: CPM vs. CPC ”) is an Associate Professor of Marketing in the School of Management at The University of Texas at Dallas (UTD). He received his Ph.D. from the Graduate School of Business at University of Chicago. He uses game-theoretic tools to examine competitive strategies, product customization, pricing strategies, online advertising, investments in information technology and private labels. His past work has been published in Journal of Economic Theory, Journal of Retailing, Quantitative Marketing and Economics and Marketing Science and he reviews extensively for Marketing Science, Management Science, ISR and Journal of Marketing Research among other journals. Deepa Mani (“ An Empirical Analysis of the Contractual and Information Structures of Business Process Outsourcing Relationships ”) is an Assistant Professor at the Indian School of Business. Her research interests are at the intersection of technology, organization and firm value, including studying the nature of technological advances, the organizational capabilities created and management interventions required of these advances, and the ultimate impact of these emergent organizational capabilities on firm performance. Her work has been published in leading Information Systems journals such as MIS Quarterly, Information Systems Research and Sloan Management Review. Abhay Nath Mishra (“ Electronic Health Records Assimilation and Physician Identity Evolution: An Identity Theory Perspective ”) is an Assistant Professor at the Robinson College of Business at Georgia State University. His research interests are in healthcare information systems, healthcare transformation, electronic procurement and supply chain management and business value of information technologies. His research has been published in Information Systems Research. He received his PhD from the McCombs School of Business at the University of Texas at Austin in 2003. Tridas Mukhopadhyay (“ What's in a “Name”? Impact of Use of Customer Information in E-Mail Advertisements ”) is the Deloitte Consulting Professor of e-Business at Carnegie Mellon University. He received his PhD from University of Michigan. His research interests include business value of information technology, business-to-business commerce, economics of cyber security, and software development productivity. His recent papers on e-business examine Internet referral services, use of consumer information in email advertising, models of electronic intermediation and information personalization. His other research projects study the productivity and quality of software products and offshore software contracts. Balaji Padmanabhan (“ From Business Intelligence to Competitive Intelligence: Inferring Competitive Measures Using Augmented Site-Centric Data ”) is the Anderson Professor of Global Management at USF's College of Business. He received his BTech in Computer Science from IIT (Madras) and a PhD in Information Systems from NYU. His research addresses applications of data mining in contexts such as Web analytics, behavioral profiling, online fraud detection, churn modeling and recommender systems. His work has been published in leading journals and premier conferences in both computer science and information systems. Narayan Ramasubbu (“ In Search of Efficient Flexibility: Effects of Software Component Granularity on Development Effort, Defects, and Customization Effort ”) is an Assistant Professor at the School of Information Systems at the Singapore Management University. He has a PhD in Business Administration from the University of Michigan (2005), Ann Arbor, and an Electronics and Telecommunications Engineering degree from Bharathiar University, India. His research focuses on software engineering economics, software product development, and design and governance of enterprise IT systems and operations. Vallabh Sambamurthy (“ The Effects of Social Network Structure on Enterprise Systems Success: A Longitudinal Multilevel Analysis ”) is the Eli Broad Professor of Information Technology at the Eli Broad College of Business at Michigan State University. His research expertise lies in studying the effects of information technology on business strategy and organizational design and the factors that are associated with the successful adoption, assimilation and use of information technologies in firms. He has published his research in various journals such as the Management Science, Information Systems Research and MIS Quarterly. He has served on the editorial boards of numerous journals, including a recent term as the Editor-in-Chief of Information Systems Research. Radhika Santhanam (“ The Effects of Social Network Structure on Enterprise Systems Success: A Longitudinal Multilevel Analysis ”) is a Gatton Endowed Research Professor in the Gatton College of Business & Economics, at the University of Kentucky, and a faculty affiliate at the Center for Visualization and Virtual Environments, where she collaborates with faculty from various colleges on visualization related research. Her research deals with the training of information system professionals and human computer interaction topics and has appeared in Information Systems Research and MIS Quarterly among others. Sumit Sarkar (“ Postrelease Testing and Software Release Policy for Enterprise-Level Systems ”) is a Professor of Information Systems and holds the Ashbel Smith Chair in the School of Management at the University of Texas at Dallas. His current interests are in the areas of personalization, privacy, and software release strategies. His research has appeared in Management Science, Information Systems Research, ACM TODS, IEEE TKDE, Operations Research, and The INFORMS Journal on Computing, among others. Sharath Sasidharan (“ The Effects of Social Network Structure on Enterprise Systems Success: A Longitudinal Multilevel Analysis ”) is an Assistant Professor in the Department of Accounting and Information Systems at the School of Business at Emporia State University. He holds a PhD in Decision Science & Information Systems from the University of Kentucky. His research interests include human-computer interaction, Enterprise Resource Planning Systems, electronic commerce, and electronic learning. He has published in several academic journals and presented at national and international conferences. Guofeng Su (“ Design Principles of Integrated Information Platform for Emergency Responses: The Case of 2008 Beijing Olympic Games ”) is an associate professor in the Department of Engineering Physics, the Director Assistant in the Center for Public Safety Research, Tsinghua University, P.R. China. Member of Subcommittee on Fire Fighting and Rescue of National Technical Committee for Fire Protection Standardization of China National Certified Safety Engineers of China. Ramanath (Ram) Subramanyam (“ In Search of Efficient Flexibility: Effects of Software Component Granularity on Development Effort, Defects, and Customization Effort ”) is an Assistant Professor of Business Administration at the University of Illinois at Urbana-Champaign. He earned his PhD from the Ross School of Business, University of Michigan (2004), and a Bachelors of Electronics and Communication Engineering from NIT, Trichy, India. His research interests include IT Sourcing Governance, Management of IS design processes and project management, new product development, customer influences on technological product design, and IT-driven sustainability in products and processes. Prasanna Tambe (“ The Productivity of Information Technology Investments: New Evidence from IT Labor Data ”) is an Assistant Professor of Information, Operations, and Management Sciences at New York University, Stern School of Business. He conducts research on the economics of IT labor and how the flow of skills affects productivity in the digital economy. He received his PhD in Managerial Economics from the Wharton School at the University of Pennsylvania and SM and SB degrees in Electrical Engineering and Computer Science from the Massachusetts Institute of Technology. Rahul Telang (“ Does the Web Reduce Customer Service Cost? Empirical Evidence from a Call Center ” and “ What's in a “Name”? Impact of Use of Customer Information in E-Mail Advertisements ”) is a Professor of Information systems and Management at the Heinz College at Carnegie Mellon University. He has been at the Heinz College since 2002 and predominantly teaches in the School of Information Systems and Management. He received his PhD from the Tepper School of Business in Carnegie Mellon in 2002. Professor Telang's research interest lies in two major domains. First is on Digital Media Industry with a particular focus on digitization of songs, movies, TV and books is affecting the incentives of content provider, content distributors as well public policy challenges in terms of innovation and copyright. In particular, he has examined the issue proliferation of distribution platforms including online piracy and its impact on traditional music, movies and books industry. He was the recipient of Sloan Foundation Industry Study fellowship for his work in this domain and co-directs the Digital Media Research thrust at iLAB, an inter-disciplinary research center at the Heinz College. His work is also funded extensively by industry participants including Google, Disney and so on. He is also deputy director of a large and ambitious project called “living analytics” which is a joint endeavor between Singapore Management University and The Heinz College and CMU. He will be directing projects related to digital and social media. His second area of work is on economics of information security and privacy. His key interest is in understanding the incentives of various parties (users, firms and hackers), what markets fail, and how to create a useful policy framework and how to measure the effectiveness of such policies. He has examined the issue of software vendors' incentives to improve the quality of their products, and their incentives to release timely patches. In this context his work explores how different policies, competition and security standards shape these incentives. Recently, he has been examining the role of data breach disclosure laws on identity thefts. He was the recipient of NSF CAREER award for his work on economics of information security. He is also part of Cylab and Institute for Infrastructure Protection (I3P). Dr. Telang has published extensively in many top journals like Management Science, Marketing Science, Information Systems Research, MIS Quarterly, and Journal of Marketing Research. He is on the editorial board of Management Science and ISR. He has organized many conferences and workshops and many of his papers have received top honors at journals and conferences. Sunil Wattal (“ What's in a “Name”? Impact of Use of Customer Information in E-Mail Advertisements ”) is Assistant Professor in MIS and Director for and Director of the Center for Business Intelligence Programs and Research at the Fox School of Business at Temple University. He completed his PhD from the Tepper School of Business at Carnegie Mellon University. His research focuses on human capital and innovation in IT firms, social media in organizations and politics, and electronic commerce. His work has been published journals such as MIS Quarterly, Journal of Management Information Systems, and IEEE Transactions of Software Engineering, as well as presented at numerous international conferences. Andrew B. Whinston (“ An Empirical Analysis of the Contractual and Information Structures of Business Process Outsourcing Relationships ” and “ A Computational Analysis of Bundle Trading Markets Design for Distributed Resource Allocation ”) is the Hugh Cullen Chair Professor in the IROM department at the McCombs School of Business at the University of Texas at Austin. He is also the director at the Center for Research in Electronic Commerce and editor-in-chief of Decision Support Systems. His recent papers have appeared in Information Systems Research, Marketing Science, Management Science and the Journal of Economic Theory. In total he has published over 350 papers in the major economics and management journals and has authored 27 books. In 2005 he received the Leo Award from the Association for Information Systems for his long term research contribution to the information system field. Lili Yang (“ Design Principles of Integrated Information Platform for Emergency Responses: The Case of 2008 Beijing Olympic Games ”) currently is a senior lecturer in Information Systems and received her MSc and PhD in the UK. She is a fellow of British Computer Society and a Chartered IT Professional. Her recent research has been funded by EPSRC, Royal Society, Technology Strategic Board, British Council, Royal Academy of Engineering, as well as industries such as BAE Systems. She has published over 60 papers and books, invited as a reviewer for the National Research Fund in Luxemburg and many journals. Hongyong Yuan (“ Design Principles of Integrated Information Platform for Emergency Responses: The Case of 2008 Beijing Olympic Games ”) is the Deputy Director of Center for Public Safety Research at Tsinghua University, P.R. China, the Director-General of National Technical Committee on Public Safety of Standardization Administration of China, and the Chairman of Emergency Management Committee of Association for China Geographic Information. He served as a security expert during the 2008 Beijing Olympic Games. Zhiqiang (Eric) Zheng (“ From Business Intelligence to Competitive Intelligence: Inferring Competitive Measures Using Augmented Site-Centric Data ”) is an Associate Professor in Information Systems at the University of Texas at Dallas. He received his PhD in IS from the Wharton school. His current research interests include data mining, social media analytics, healthcare IT and firm innovation and standardization. He has published papers in Management Science, Information Systems Research, MIS Quarterly and Informs Journal on Computing. He currently serves on the editorial board of Information Systems Research.