Abstract

Digital transformation happens perpetually, albeit with macro and micro-level disruptions. Countries must possess strategic capabilities to counter disruptions caused by economic, technological, and health crises, enabling and halting digital transformation initiatives. The capability of countries to be digitally resilient is crucial in sustaining digital transformation. This research examined the digital resilience capabilities of nine selected countries with the Covid-19 pandemic as the disruption context. Using the Institute for Management Development’s (IMD) secondary data, the research conducted a trend analysis on the digital resilience capabilities of nine countries (as denoted through the Human Development Index ranking 2021) over the period 2017 to 2021. With Malaysia being the focal point of the analysis, the result showed that Malaysia’s high digital resilience capabilities had enabled sustained digital transformation. With a significant investmentin knowledge, technology, and future-readiness, Malaysia has maintained its digital transformation initiatives across the pandemic’s onslaught. A sustained level of macro and micro initiatives is necessary to keep digital transformation afloat. At a high level, this research has identified how Malaysia’s concerted policies have enabled its digital transformation.

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