Abstract

This study looks into the difficulties and practices that the freight forwarding industry is currently facing in these areas. A combination of quantitative data collection through surveys and qualitative insights gained from interviews with industry experts were combined in a mixed-method research approach. Thematic analysis and statistical methods were used for data interpretation and analysis. The results indicate that there exist noteworthy prospects for enhancing material handling procedures, optimizing storage, and refining packaging tactics. Among the recommendations are the use of cutting-edge technologies for inventory control, the application of lean concepts to optimize processes, and the creation of environmentally friendly packaging options. Freight forwarding businesses can increase customer satisfaction, cut expenses, and increase efficiency by putting these recommendations into practice. KEY WORDS: Inventory management software, Conveyor systems, Inventory control, Space utilization and Packaging materials.

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