Abstract
Socio-cultural factors such as the marital status and gender of the workers have been playing crucial roles in determining the workers' performance in the private service market of any society & culture. Therefore, these factors have implications for the workers' performance of the public as well as private sector organizations of any society. There is apparent variation in the service market, circumstances, conditions, and environment of the public and private sector organizations. Therefore, neither organization category can be combined to conduct any social research. Keeping this rationale in mind, the private organizations working in the service market of Faisalabad were selected purposively to perform the present study. There were 21 organizations in the private service market of Faisalabad. A sample of 300 workers from these organizations was chosen by applying probability & non-probability sampling techniques. This was done in light of the sample's purpose, convenience, and representativeness at different stages of the sampling procedure. A well-structured questionnaire was designed and distributed among these workers for data collection. The number of questionnaires collected from the respondents was 260; the rest was dropout. Univariate and bivariate analyses were carried out of the collected data by applying the Chi-Square & Gamma tests. The results revealed a significant negative relationship between marital status and workers' performance. At the same time, there was an essential &positive relationship between gender and performance. To enhance performance in the county's private service market, there is a need to improve workplace work conditions and environment, particularly for married and women workers.
Published Version
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