Abstract

<p>Supply Chain Management has been playing a key role in food retail business in the developed countries by providing various segments of customers with quality products in a highly-efficient manner. The Kingdom of Saudi Arabia (KSA) is following the lead of the developed countries through a rapid growth trend in super and hypermarkets. However, the role of supply chain management in proposing products which meet customers’ needs has not, up to now, been definitely-set, well-established or thoroughly investigated because of a lack of readily-made-available data. There is an obvious need for an appropriate framework for KSA’s food retail sector for the purpose of studying the roles and impacts of the various divisions of the supply-chain process. This paper describes a conceptual framework that researchers can utilize to further study the current conditions of supply-chain and its impacts on the food retail sector in Saudi Arabia.</p>

Highlights

  • The Kingdom of Saudi Arabia (KSA) is a major emerging economy in the Middle East

  • This paper addresses the stage in improving the understanding the state of the retail supply chain by proposing a conceptual framework which encourages further studying, evaluating and offering strategies to enhance the collaboration and integration between supply chain partners in KSA

  • Besides acquiring more information about the retail supply chain in the KSA, which suffers from a lack in literature, the structured interview could assist in identifying internal difficulties faced by Saudi supermarkets from different perspectives

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Summary

Introduction

A good part is owed to its Government’s drive in supporting the economy of the Kingdom, coupled with boosting the spending power of the Saudi citizens This has significantly contributed towards a growth in the dynamic food retailing sector, including the grocery industry in both: super and hypermarkets. The area of information sharing in the retail industry and the advantages of collaborative supply-chain activity between suppliers and retailers has been a subject of several studies (Inc, 1993; Cachon & M, 1997; Clark & Hammond, 1997). It’s worth noting that, in this study, data was collected using questionnaires carefully composed based upon “convenience sampling” techniques It does not, cover the particular issues with the food supply chain in the country. The third part highlights the research questions which this research is seeking answers, followed by a conclusion and the future work

The Supermarket Industry in Developing Countries
The Saudi Arabian Supermarket Context
Previous Studies on Measuring Supply Chain Collaboration
A Conceptual Framework
Consumers Survey
Structured Interviews
Data Analysis and Proposed Model
Verification of a Model
Development of Research Framework
Findings
Conclusion and Future Prospects
Full Text
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