Abstract

Digital transformation is the rapidly expanding research field dealing with the increased impact of digital technologies on both business and society. Due to the large number of papers and the semantic ambiguity surrounding the terminology, covering such a broad topic is difficult. To help researchers gain a better understanding of the knowledge structure of the research field, we conduct a scoping review using scientometrics. We searched for publications dealing with digital transformation on both Scopus and Web of Science. We downloaded their bibliometric data and thoroughly merged and cleaned it using lemmatization and stemmatization. This dataset was analyzed using VOSviewer to create co-author networks and co-word occurrence graphs of the titles, abstracts, and keywords. We also visualized the growth of the research field and retrieved the top conferences and journals based on the number of papers and the number of citations. K-means clustering was performed on the abstracts and keywords to find similar research focuses. These findings highlight the broad scope of the research field, the ambiguity of the terminology, the lack of collaboration, and the absence of research into the impact of digital transformation on society. Moving forward, more research needs to be done to establish the boundaries of digital transformation and to investigate the importance of society in this phenomenon.

Highlights

  • IntroductionThe increased impact digital technologies have on both business and society has been frequently referred to as digital transformation (DT) in both information systems research and the professional world

  • The world is going through a rapid digital evolution

  • digital transformation (DT) is mostly defined in a business scope, such as ‘the changes in ways of working, roles, and business offering caused by the adoption of digital technologies in an organization or the operating environment of the organization’ [1]

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Summary

Introduction

The increased impact digital technologies have on both business and society has been frequently referred to as digital transformation (DT) in both information systems research and the professional world. DT can be understood as the changes in all aspects of human life due to digital technology [2], or as ‘the continuously increasing interaction between digital technologies, business, and society’ [3, p.11]. There is a lack of consistent theoretical frameworks that can reconcile the literature [8]. This creates a situation in which it is hard to keep track of the research and its boundaries

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