A Quantitative Analysis of Organizational Silence and Turnover Intention: An Outcome with CB-SEM

Abstract

Today's businesses have acknowledged the necessity of retaining their employees rather than spending time and resources training new employees, making employee retention a pressing issue. Although this view of the organization's top management is the main cause of unemployment, it may also inhibit new talent and innovation. Aside from that, every company has to deal with staff churn. The purpose of this study was to examine the actions that lead to employees' intentions to leave their jobs and to determine the quantitative impact of organizational silence on employee turnover intentions. This study gathered responses from ten different service and manufacturing firms. Participants provided 388 responses out of a possible total of 500. Structural equation modeling has been used to examine the data using SPSS and AMOS. The outcomes of this study reported that there was a significant positive effect of organizational silence on turnover intention among employees of service and manufacturing companies in Pakistan. The study has contributed to managers making better retention policies.