Abstract
Based on relevant research on the scheduling problem of home care appointments and path planning under time window constraints both domestically and internationally, this article considers the current situation of medical resource scarcity in the domestic home care industry and the characteristics of the home care industry that are different from general service industries. It proposes a clustering algorithm to study this problem and uses fuzzy time windows to describe customer needs under different task urgency. The practical results show that the proposed clustering algorithm can effectively analyze and solve the current development status and characteristics of the domestic home-based elderly care industry combined with a path planning scheme. Under the constraint of fuzzy time window, it studies the appointment scheduling problem under the conditions of determining service duration and fuzzy service duration, and finally proposes a solution method for the two types of problems, which has theoretical significance.
Published Version
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