Abstract
This paper includes a statement of the knowledge-elicitation problem and argues that the problem is two-fold: to outline a conceptual framework and to develop and validate a knowledge extraction methodology. Required and desirable attributes of a knowledge elicitation methodology are discussed. A conceptual framework that may be used to derive a knowledge elicitation methodology is outlined. This conceptual framework is established by extending Newell’s and Simon's (1972) problem space concept and integrating it with Kelly's (1955) theory of personal constructs. This framework provides guidelines regarding the kind of knowledge to be elicited, and the sequence and format in which this should be done. It also elicits knowledge that is used subconsciously and in unique ways by the expert.
Published Version
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