Abstract
The objective of this article is to lay out contributions of human factors to knowledge elicitation (KE) methodology. The background is historical, dating to about 1985, and involves the convergence of expert systems with applied psychology and cognitive psychology. The method is a literature review, focusing on past issues of Human Factors. Human factors researchers have contributed significantly to KE methodology. However, KE methodology "belongs to" a number of communities of practice and has applications that transcend individual disciplines. Knowledge elicitation, thought of as a kind of cognitive task analysis, grows in importance with the increasing use of information technology to form complex sociotechnical work systems and the increasing importance of expertise to knowledge-based organizations. I discuss some open issues for further research and methodological investigation.
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