8 - Engaging stakeholders to enhance urban logistics systems

Abstract

This section of the book on “Urban Logistics Stakeholders” provides an overview of the key stakeholders involved in urban freight logistics and their role in decision-making processes. The section is divided into two parts: the first part examines the main urban logistics chains, the impact of urban freight logistics, and the challenges that stakeholders face in this context. The second part focuses on engaging stakeholders in urban logistics and provides an introduction to stakeholder engagement plans. The first part of the section highlights the importance of understanding the key stakeholders involved in urban freight logistics. It covers the main urban logistics chains, including local governments, private sector actors such as logistics companies, retailers, and manufacturers, as well as community organizations and academic institutions. The section also discusses the impact of urban freight logistics on cities and the challenges that stakeholders face in this context, including congestion, environmental impacts, and safety concerns. Additionally, the section explores the decision-making processes involved in urban freight logistics and the role of stakeholders in these processes. The second part of the section provides an introduction to stakeholder engagement plans and outlines the importance of engaging stakeholders in urban logistics. It discusses the benefits of stakeholder engagement and provides guidance on how to develop a stakeholder engagement plan. The section also highlights the challenges that stakeholders may face when engaging with other stakeholders in urban logistics and provides strategies for overcoming these challenges.