Abstract

It is impossible not to communicate, and your information service itself has a strong communication impact; it is advisable to harmonise the information exchange between your enterprise and its environment according to your business interest. The communication is based on understanding the client’s often tacit requirements. It is important to harmonise the different communication channels, tools and messages. Successful communication fulfils the information needs of the clients, but it may also lead to innovations and inspirational surprises.

Full Text
Published version (Free)

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call