Что ESG-отчеты компаний говорят о текучести кадров?

Abstract

The interrelation between employees’ satisfaction with work and company’s staff turnover rate has aroused discussions since last century. Nonetheless, plenty of works in this field are based on surveys conducted among staff. However, it is even more interesting whether official reports of companies might give us useful information about factors which affect staff turnover. This research aimed to estimate which factors represented in ESG-reports of different companies have the highest correlation with employees’ turnover rate and, thus, might be predictive metrics for CEOs to forecast potential staff turnover rates. The results of the study demonstrate that indicators from official ESG-documents have very low correlation with published turnover rates, thus, it is hard to measure turnover rates in the future based on the given data. Nonetheless, based on the results of this study, employees Net Promoter Score (eNPS) has the strongest connection with turnover rates, thus, subjective metrics measuring satisfaction of employees with their occupation might give more information about possible turnover intention than objective ones such as salary gap, injury rate and average training hours. Such a result might be interpreted in the following way: subjective feeling of satisfaction plays primary role in the question of occupation change in most of the cases.