외식기업 관리자의 변혁적 리더십이 직무열의와 직무수행에 미치는 영향

Abstract

This study aims to investigate the effect of transformational leadership by food service company managers on employee job engagement and performance. The study seeks to establish a theoretical foundation for transformational leadership in the restaurant industry, explore future-oriented ways for leaders to interact with organizational members, and enhance the efficiency of food service management. A Google online survey was conducted using a convenience sampling method on employees working at food service companies. The survey was distributed from November 26 to November 29, 2022, and 289 responses were statistically analyzed. The results of the hypothesis testing are as follows: First, transformational leadership has a positive effect on job engagement. Second, transformational leadership has a positive effect on job performance. Third, job engagement has little effect on job performance. Fourth, transformational leadership positively affects job performance through job engagement. Overall, these findings indicate that adopting a transformational leadership approach by food service company managers can significantly positively affect human resource management and organizational development.