Abstract

This study investigated the impact of person-environment fit (P-E fit) on job satisfaction (JS), work engagement (WE), and prosocial organizational behavior (POB) among Generation MZ chefs in Korean hotels. Through analysis of the hospitality industry, this study focused on proposing strategies to attract and retain talented individuals in specific roles. Using a complex sampling method (quota sampling, snowball sampling, and judgment sampling), this study collected a total of 251 survey responses from hotel chefs nationwide. Analysis was conducted on the relationships between variables using structural equation modeling. It was found that a positive and direct impact of P-E fit on POB is not significant. While P-E fit positively influences JS, it does not positively affect POB, therefore does not mediate between P-E fit and POB. However, P-E fit positively influences WE, which in turn positively impacts POB, demonstrating the significance of the WE mediating effect. JS positively influences WE, indicating that JS and WE sequentially mediate the relationship between P-E fit and POB. Based on these results, this study has expanded the theory of person-environment fit and provides practical suggestions for hotel human resource management.

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