Abstract

The article discusses ways to improve the quality of maintenance and maintenance of forest vehicles. Product quality is a controlled object that can be adjusted on the basis of the principles of general control theory, sequentially establishing quality planning tasks, organizing the actions of the actuator with ensuring the execution of these tasks, comparing the actual value of the obtained result with the planned task, implementing direct and reverse connections and possibilities of influencing the actuator in case of deviations of actual quality values from the planned task.
 The goal of quality management is to create products of a quality level that meets certain needs and demands of the consumer, meets the established requirements.
 Quality management is an organic component of the overall enterprise management system. All employees of the enterprise, including quality service personnel, participate in quality management and assurance.
 The principles of operating quality systems at maintenance and repair enterprises (customer orientation; leadership of heads; Involvement of employees, process and system approaches to quality management, continuous improvement of the system, decision-making based on information monitoring) and factors affecting the quality of works (spare parts for units; timeliness of maintenance; quality of technical diagnosing; Qualification and motivation of employees).

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