Abstract

The article is devoted to the study of theoretical and practical aspects of building an integrated quality management system at milk processing enterprises. It is proved that quality management is a continuous process of influencing production by consistently implementing logically interrelated functions to ensure quality. An integrated quality management system is a set of structures and procedures, processes and resources required to implement quality management. It should be an integral part of the enterprise management system and should provide the management of the organization and / or the consumer with confidence that the product or service will meet the established quality requirements. It is proved that in the process of making a decision on the organization’s quality management system, measures are defined and planned to achieve the goals. The combination of these activities makes up the plan of organizational activity. For each of the activities included in the plan, the conditions for implementation and responsibility for implementation are determined. Since the quality management system actually covers all areas of the organization, then, of course, the processes of creating and implementing a quality management system in the enterprise will be associated with a change in the organizational structure of management.

Highlights

  • In modern economic conditions, quality has become an integrative concept that affects the interests of all participants in the national economy

  • The objectives of the study in accordance with these problems and the relevance of the study is: definition of the essence of the quality management system and the need to build it in the enterprise; general characteristics of the basics of building, implementing and improving the efficiency of quality management systems in the enterprise; general characteristics of the basics of building, implementing and improving the efficiency of quality management systems in the enterprise; propose measures to improve the organizational support for the development and implementation of a quality management system at milk processing enterprises

  • The development of a quality management system contributes to the optimization of the company, ensures the competitiveness of its products, increases efficiency and demonstrates to potential consumers that the company can consistently produce products of appropriate quality, that is, one that meets all its needs

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Summary

Introduction

Quality has become an integrative concept that affects the interests of all participants in the national economy. The results of many years of research on the activities of many enterprises conducted by scientists, in particular V. Gunasekaran and others [7,8,9,10,11] indicate that improving the quality management system, improving the quality of business processes of production activities, products and services leads to an increase in the number of consumers and a long trend of increasing income [12]. The issues of building integrated quality management systems at enterprises in accordance with the requirements and criteria of the international standards ISO 9000 and ensuring their effective functioning remain in the domestic scientific sources of little concern

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