Abstract
The purpose of the article is to assess the satisfaction of elderly citizens and people with disabilities in need of care with the services included in the social packages of long-term care. A questionnaire survey was carried out for elderly citizens and disabled people who receive services in outof-home social service departments of integrated social service centers for the population of five districts of the Republic of Tatarstan. The results showed that care services play a key role in social services for these categories of citizens, and should be provided free of charge. The directions for improving the provision of services included in the social packages of long-term care are formulated.
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