Abstract
the establishment of needs is an essential part of the work of social work specialists, a starting point for determining programs for helping families with children with disabilities. During the quarantine period, the prerequisites for revising many of the usual methods and technologies of social work developed by COVID-19. The object of the study is to establish the need of citizens for social assistance and social services in the new conditions, the goal is to develop recommendations for identifying the need of families with children with disabilities in order to increase the effectiveness of social protection and social services in the new conditions. Research methods included analysis of statistical and demographic data, official documents, an online survey of families with children with disabilities, conducted during the period of quarantine restrictions, as well as an expert survey of social workers and heads of social service organizations in the metropolitan region. The authors analyzed changes in the identification of need and proposed changes in technologies and approaches to the provision of social services. The application of the obtained data can be both in social work practice and in research work.
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