ПРОФЕССИОНАЛЬНОЕ ВЫГОРАНИЕ ВРАЧЕЙ И СРЕДНЕГО ПЕРСОНАЛА КАК АКТУАЛЬНАЯ МЕДИЦИНСКАЯ ПРОБЛЕМА (ОБЗОР ЛИТЕРАТУРЫ)

Abstract

This article is dedicated to the literature review of professional (emotional) burnout syndrome (PBS) among physicians and nursing staff with various specializations and experience. It contains information on the occurrence of the syndrome, how long the issue has been explored in the world so far, and the factors that have led to the syndrome development. PBS is the reaction of the body to continuous professional stressors. The main factor is mental exhaustion. PBS is a type of psychological defense in the form of the partial or total suppression of emotions in response to psycho-trauma. As a result, a common emotional behavior emerges among physicians, where emotional burnout starts having adverse effects on professional activity and increases frequency of medical errors. In this regard, not only does the PBS affect the lives of medical staff, but it also has a direct impact on the quality of medical services. The PBS prevention measures on individual, interpersonal and organizational levels lead to increased professional motivation, decreased tension at work, optimized psychophysiological condition, an equilibrium of physical and psycho-emotional costs, and increased level of professional satisfaction.