Abstract
This paper aims to examine the relationship between digital technologies and corporate resilience in a crisis, as well as the mechanism of action of internal and external situational factors on digital transformation and corporate resilience. The paper also considers important boundary conditions in terms of internal performance feedback. The relationship between digital transformation and corporate resilience is analyzed. It is considered how digitalization affects the resilience of companies in crisis conditions (e.g., the COVID-19 pandemic). The nonlinear impact of digital technologies on the efficiency and resilience of organizations is investigated. The boundary conditions of digitalization are analyzed. The influence of management decisions, organizational changes, and corporate resources on resilience is considered. A hypothesis about an inverted U-shaped relationship between digital transformation and corporate resilience is proposed. A hypothesis about the influence of excess and deficit productivity on this relationship is developed. This theoretically provides a new understanding of the boundary conditions of digitalization and corporate resilience through an internal and external perspective. In practice, it can help firms create a positive environment based on performance feedback and levels of external competition, which in turn can effectively stimulate corporate sustainability.
Published Version
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