Abstract A sample of guidance coordinators in New Zealand secondary schools were surveyed to ascertain the operation of guidance networks in catering for students with special needs. Information was obtained on the composition and role function of the network, changes over time, satisfactions and dissatisfactions. Findings indicate that the current emphasis on mainstreaming is aided by the presence of a strong guidance network which collaborates closely in decision‐making and program oversight. The guidance counsellor's role is one of crucial facilitator of management processes, as well as counselling specialist. Effectiveness of functioning is further enhanced by flexibility in role function, close integration with school staff, and clarity of professional goal. Data from this survey need to be corroborated by independent comments from service consumers.