Work Environment Research Articles

Managing Change in Digital Media Companies: Addressing Unrealistic KPIs and Employee Burnout

This paper explores the role of communication and conflict resolution in managing change within digital media companies, with a focus on addressing unrealistic Key Performance Indicators (KPIs) and the 996 work culture. By applying insights from Michael Elwood Roloff's research on conflict and communication, the paper discusses the dynamics between mid-level leaders, employees, and top management. It presents strategies to manage employee resistance, enhance collaboration, and realign organizational goals with realistic expectations, promoting a healthier and more productive work environment.

Change Management Strategy in Improving Teacher Performance in Junior High Schools in Sintang District

The objective of this research is to determine the most effective change management strategies for enhancing the performance of educators in junior high schools throughout the Sintang District. Educational institutions, such as junior high schools, are confronted with the demands of a dynamic work environment, as well as technological and social changes. Interviews, documentation, and observations are employed in this qualitative descriptive research to gather data from school principals and instructors regarding the modifications implemented. The research findings indicate that educators' performance is enhanced by the implementation of a change management strategy that adheres to John P. Kotter's model, which involves three stages: terminating outdated policies, initiating change, and implementing new policies. Classroom management, learning methods, student assessment, and educational vision and mission are among the modifications. The successful implementation of new policies requires the active participation of all members of educational institutions, as well as effective communication and strong leadership. It is the conclusion of this investigation that effective change management strategies not only enhance the performance of educators but also equip schools to confront future educational obstacles.

Building an Inclusive Work Environment: Challenges and Opportunities in HR Management

An inclusive work environment is crucial in enhancing the workforce well-being and organizational performance. The research in this paper conducted by the researcher is a critical analysis of some kind of challenges and solutions for management facing towards an inclusive work environment completely implemented I out there. The effectiveness of various policies and strategic steps in achieving inclusivity is assessed from a human resource management perspective by the researcher. The author reviews in Ms the different paths designed from an analysis of scientific approaches implemented in various sectors and institutions, details how legal regulations made these programs more challenging to include. The results of this study suggest that significant institutional biases are omnipresent, there remains a paucity of conceptual understanding and minimal adequate training in HR but also indicates opportunities to overcome these barriers. These findings suggest that some organizational policies may be inadvertently breeding subtle forms of discrimination while keeping in place continuining biases, which are harmful for particular groups as our societies converge toward artificial intelligence-led recruitment. Therefore, the method should not be one-size-fits-all there are different strategic approaches which can help create sustainable and lasting changes in building a truly inclusive work environment.

Psychological capital and social capital: Resilience building in the post-pandemic hotel industry in Malaysia

The post-pandemic economic uncertainty has profoundly affected the hotel sector, which was among the earliest casualties and continues to grapple with protracted recovery hurdles. This turmoil has taken a toll on the mental, emotional, and physical well-being of both current and former hotel workers, exacerbating employability issues in the broader tourism industry. This study, involving 36 participants (20 former hotel employees who left during the pandemic and 16 who remained employed), utilized interviews and thematic analysis to explore the role of Psychological Capital (PsyCap) components in the lives of these workers. The findings highlight the significance of enhancing employees’ PsyCap to bolster their mental well-being, enabling them to navigate adversities, particularly in the post-pandemic era. Moreover, the study emphasizes the role of Social Capital in reinforcing and sustaining employees’ PsyCap during crises, ultimately fostering organizational commitment. These results carry important implications for hotel organizations. To address pandemic-induced challenges, these entities should prioritize creating a supportive work environment that encourages employee retention during and beyond the pandemic. These measures can enhance organizational resilience and provide a competitive edge in addressing post-pandemic workforce challenges.

Pengaruh Motivasi, Lingkungan Kerja Non Fisik dan Konflik Kerja terhadap Kepuasan Kerja Karyawan pada PT. Karya Sukses Usaha Mandiri

The research was conducted to determine the influence of motivation, non-physical work environment and work conflict on employee job satisfaction at PT. Karya Sukses Usaha Mandiri. The data in the study were obtained through questionnaires, observations and interviews. The sampling technique used in this study is Nonprobability Sampling with a total sample technique. The results of the study show that 1. The results of the T test calculated for the work motivation variable of 5,336 > T-table 2,024 and the sig value of 0.000 < 0.025, namely work motivation had a significant effect on job satisfaction. 2. The results of the T test calculated on the non-physical work environment variable of 2,955 > t-table 2,024 and the sig value of 0.005 < 0.025, namely the non-physical work environment had a significant effect on job satisfaction. 3. The results of the T test calculated on the work conflict variable of 3,269 > t-table 2,024 and The SIG value is 0.002 < 0.025, namely work conflict has a significant effect on job satisfaction. The results of the determinant coefficient showed that work motivation, non-physical work environment and work conflict had an influence on the job satisfaction variabel of 49.7% while 50.3% was influenced by other variabels that were not studied in this research

BURNOUT IN HEALTHCARE PROFESSIONALS: IMPACTS ON QUALITY OF LIFE AND WELL-BEING

The research aimed to analyze the relationship between burnout and the quality of life of health professionals, identifying the main risk factors and proposing mitigation strategies. To this end, a qualitative approach was used, including interviews and questionnaires applied to professionals from different health areas. The results showed a high prevalence of burnout symptoms, with emotional exhaustion and depersonalization being the most common. The analysis indicated that factors such as work overload, lack of institutional support and absence of mental health policies contribute significantly to the development of the syndrome. The conclusion emphasized the urgency of interventions that promote healthy work environments, focusing on psychological support and self-care strategies, in addition to highlighting the importance of an organizational culture that prioritizes the well-being of professionals, which can result in improvements in the quality of care provided and in the general health of workers.

Burnout in Infection Control Practitioners During Public Health Crisis Events: A Mixed Methods Systematic Review Protocol

Background Infection prevention and control work environments are highly complex in nature and have long been associated with crisis events including serious infectious disease outbreaks. The role of infection control practitioners shifted exponentially during the COVID-19 pandemic and with this rapid and nebulous change came anxiety, emotional exhaustion and ultimately burnout. Burnout at work generally occurs as a response to chronic and prolonged exposure to emotionally challenging events, causing emotional exhaustion, feelings of cynicism, and lack of accomplishment at work. This systematic review aims to investigate burnout in infection control practitioners during public health crisis events (major outbreaks, epidemics, and pandemics) in upper-middle and high-income countries on a global scale. Methods A mixed-methods systematic review will be carried out and will include qualitative, quantitative and primary mixed-methods studies that investigate the different elements of burnout, during public health crisis events. After an initial scoping literature search, up to six databases will be searched for studies on burnout in relation to infection prevention practitioners. Study quality will be checked using standardised JBI critical appraisal tools. The proposed review will follow the JBI convergent integrated approach for mixed methods systematic reviews. Following data extraction, quantitative data will then be converted into ‘qualitized data’ in the form of textual descriptions. Discussion It is well documented that adverse conditions during public health crisis events can lead to burnout. This systematic review will investigate of burnout in infection control practitioners in upper-middle and high-income countries during public health crisis events. The findings will inform healthcare professionals, senior policy makers and researchers and will help contribute to a richer understanding of burnout and associated factors in infection control practitioners. Protocol registration number PROSPERO 2024 CRD42024508996.

Building Inclusive Collaboration: The Impact of Sourcing Channel and Gender on Employee Performance Through Right Placement

This research analyzes how Recruitment Channel and Gender affect Employee Performance with Placement as an intervening variable. This study used a quantitative method design with 34 saturated samples taken from PT. SJI Surabaya, Indonesia. The data collection in this study was primary data, and the instrument used was a self-administered questionnaire addressed to 34 respondents of PT SJI Surabaya, Indonesia, consisting of 4 variables, namely recruitment channel, gender, placement, and employee performance. Data analyses used SEM SmartPLS-3. The results indicate that gender is not a direct determinant of employees' performance, but it affects placement considerably. Placement influences performance significantly and thus might be an intervening variable in the performance-gender relationship. Recruitment channels do not significantly influence either employee performance or placement. Strong points of this study include the application of Organizational Psychology theory to understand the relation of variables, thus giving a sound conceptual framework in the context of the Indonesian Industry. This is a study that will try to provide insight for companies in managing gender diversity and the recruitment process. Results from the present study have highlighted placement into jobs, which should take into consideration the individual characteristics and demands of a particular job and vice versa, while implementing diversity and inclusion management will create a favorable working environment that actually enhances employee performance.

High-speed turning of AISI 4340 alloy steel using carbide tools in a sustainable minimum quantity lubrication environment

Purpose This study aims to investigate the machining performance of CVD-coated carbide tools by considering most crucial machinability aspects: cutting force, tool life, surface roughness and chip morphology in high-speed hard turning of AISI 4340 alloy steel under a sustainable minimum quantity lubrication (MQL) environment. Design/methodology/approach The purpose of this study is to analyze the performance of coated carbide tools under MQL environment therefore, machining tests were performed in accordance with the Taguchi L9 orthogonal array, accommodating the three crucial machining parameters such as cutting speed (V = 300–400 m/min), feed rate (F = 0.1–0.2 mm/rev) and depth of cut (DOC = 0.2–0.4 mm). The measured or calculated values obtained in each experimental run were validated for normality assumptions before drawing any statistical inferences. Taguchi signal-to-noise (S/N) ratio and analysis of variance methodologies were used to examine the effect of machining variables on the performance outcomes. Findings The quantitative analysis revealed that the depth of cut exerted the most significant influence on cutting force, with a contributing rate of 60.72%. Cutting speed was identified as the primary variable affecting the tool life, exhibiting a 47.58% contribution, while feed rate had the most dominating impact on surface roughness, with an overall contributing rate of 89.95%. The lowest cutting force (184.55 N) and the longest tool life (7.10 min) were achieved with low machining parameters at V = 300 m/min, F = 0.1 mm/rev, DOC = 0.2 mm. Conversely, the lowest surface roughness (496 nm) was achieved with high cutting speed, low feed rate and moderate depth of cut at V = 400 m/min, F = 0.1 mm/rev and DOC = 0.3 mm. Moreover, the microscopic examination of the chips revealed a serrated shape formation under all machining conditions. However, the degree of serration increased with an incremental raise with cutting speed and feed rate. Research limitations/implications The study is limited to study the effect of machining parameters within the stated range of cutting speed, feed rate and depth of cut as well as other parameters. Practical implications Practitioners may consider to adopt this machining technique to create more sustainable working environment as well as eliminate the disposal cost of the used metal cutting fluid. Social implications By applying this machining technique, diseases caused by metal cutting fluid to the mechanist will be significantly reduced, therefore creating better lifestyles. Originality/value Hard turning is commonly carried out with advanced cutting tools such as ceramics, cubic boron nitride and polycrystalline cubic boron nitride to attain exceptional surface finish. However, the high cost of these tools necessitates exploration of alternative approaches. Therefore, this study investigates the potential of using cost-effective, multilayer-coated carbide tools under MQL conditions to achieve comparable surface quality. Peer review The peer review history for this article is available at: https://publons.com/publon/10.1108/ILT-01-2024-0013/

Artificial Intelligence Approach to Business Process Re-Engineering the Information Flow of Warehouse Shipping Orders: An Italian Case Study

Artificial intelligence is revolutionizing and significantly shaping the work environment. It not only presents an innovative and unique challenge, but it also creates numerous opportunities in various sectors. This study aims to examine a case of artificial intelligence use in the logistics sector, specifically the implementation of text recognition algorithms that use advanced artificial intelligence technology to perform tasks and activities typically carried out by human operators. The implementation under analysis was carried out at an Italian company in Tolentino, in the province of Macerata. The implementation of this tool focuses on the ability to autonomously read shipping notes, with the aim of simplifying the flow of information in the goods receipt phase and reducing the workload of warehouse staff. As illustrated in the following chapters, when artificial intelligence follows several trainings, technical improvements and structural changes in shipping notes, the flow is greatly simplified, significantly facilitating this logistics phase.

Post–crises capability development – the silver lining: learning from e-tailers’ adaptation to greater protection needs

Purpose This study draws lessons from e-tailer adaptations to the enhanced protection needs of employees and customers and capability development, during events such as social distancing causing crises (SDCC) and provides a conceptual framework. Design/methodology/approach A grounded theory-based approach has been used wherein 130 news articles and 48 journal papers were analyzed to understand the real-world measures and impact. Findings E-tailers adapt to provide their workforce an environment that caters to their increased need for physical and mental well-being and take measures for customers health protection. They also take initiatives toward mitigation of the high incidence of cyber fraud faced by the vulnerable customers. In the process, they develop several capabilities during and post-crises. Research limitations/implications The study focuses only on the impact of COVID-19 on e-tailing. This is a limitation and other industries and crises may be studied in the future. Practical implications The study holds significant potential for future research as the three research propositions offered can enable hypothesis generation for larger quantitative studies. The adaptation to the enhanced protection needs of employees and customers result in the development of several capabilities such as a more equitable work environment, a more loyal, productive and adaptable workforce, increased customer retention and acquisition and a better image. Hence this study has several organizational development practical implications as it provides managers lessons to survive and thrive from future crises. Originality/value Few studies have investigated e-tailers adaptations for enhanced protection needs of employees and customers and its impact during and after SDCC. This empirical study extends a body of literature which is scarce.

Analysis of the reasons for the decline in the marriage rate and fertility rate among women

In recent years, there has been a significant decline in marriage and fertility rates around the world, probably because women are more independent and reluctant to get involved in marriage and pregnancy. Therefore, this article delves into three reasons women are reluctant to marry. From the standpoint of gender mismatch in modern society, fewer men meet women’s needs, creating a mismatch between demand and supply. From the perspective of the contemporary working environment, the improvement of women’s intelligence makes women put more experience into work, and marriage and childbirth may ruin women’s careers. At the same time, sexual harassment in the workplace makes women resentful of men and reluctant to get married. From the perspective of social and cultural influences, the traditional conservative ideas of the past still exist in modern society, which has caused an imbalance in the gender division of labor and made women rebellious. Therefore, women may be reluctant to marry because it becomes a prudent issue and needs to be carefully considered before making a decision.

Flexible paths to innovation: mitigating commuting’s impact on creative deviance

PurposeThis study aims to investigate how long commutes negatively affect employees’ creative deviance at work, exploring the mediating role that impaired work–life balance plays in linking commute to restricted creative deviance, as well as examining whether access to flexible work arrangements can alleviate commuting’s detrimental indirect effects.Design/methodology/approachThis study employed a three-wave survey methodology conducted over monthly intervals with 246 participants in China’s Pearl River Delta region. Rigorous screening ensured a demographically diverse sample.FindingsCommuting time negatively affects creative deviance, both directly and indirectly through work–life balance. Flexible work arrangements mitigate the adverse effects of long commutes on work–life balance, subsequently weakening the indirect effect of commuting time on creative deviance through work–life balance.Practical implicationsA holistic approach is suggested for organizations aiming to foster a supportive and ethical work environment, which involves a combination of organizational policies, leadership practices and individual actions to promote both creativity and employee welfare.Originality/valueThis research breaks new ground by identifying commuting time as a key factor influencing creative deviance in the workplace, mediated by work–life balance. It integrates transportation research with organizational behavior, applying an ethics of care perspective to challenge traditional paradigms. The study’s interdisciplinary approach, bridging multiple fields, provides a novel, holistic view of how non-work factors impact workplace innovation.

La cultura organizacional y el liderazgo servidor en una empresa agroindustrial de la región Lambayeque

The central purpose of this study is to examine how the culture of an agricultural Enterprise the relationship between the culture of an agricultural company and servant-centered leadership. The methodology is based on a fundamental correlational research with a quantitative non-experimental design, the data collection was done through questionnaires adapted and evaluated by means of expert judgment with acceptable levels of reliability, this survey was applied to 117 collaborators. The results indicate a significant correlation between the two (r = 0.429, p < 0.001), highlighting the importance of a solid organizational culture for effective leadership. In addition, positive correlations were found between organizational culture and empowerment (r = 0.404, p < 0.001), collective development (r = 0.346, p < 0.001), empathy (r = 0.224*, p = 0.015) and authentic leadership (r = 0.267**, p = 0.004). These findings suggest that a well-defined organizational culture can strengthen various dimensions of leadership, promoting an engaged and productive work environment.

Straight from the heart and “out of mind”: strategies for managers to navigate workplace romance

Purpose Workplace romance presents both opportunities and challenges for organizations, requiring strategic HR leadership to navigate effectively. This study explores the dynamics of workplace romance, its impact on organizational culture and performance, and strategic HR approaches to manage this complex phenomenon. Design/methodology/approach Information and data from various research blogs and websites have been studied to understand the concept of workplace romance and insights drawn by proposing a few practices for HR leaders. Findings This practitioner paper indicates a positive relationship and develops insights into how HR leaders’ good strategic practices help manage and mitigate workplace romance challenges. Practical implications HR leaders can foster a positive work environment while minimizing the risks associated with workplace relationships by developing clear policies, providing training and education, promoting transparency and fairness, implementing conflict resolution mechanisms and monitoring enforcement. Originality/value This paper explores the dynamics of workplace romance and its impact on organizational culture and performance. It also provides fresh insights into strategic HR approaches to managing this complex phenomenon in the workplace.

Creating enhanced work environments for global virtual teams: using CQ as the strongest link in the team

PurposeThis study investigates how the maximum cultural intelligence (Max CQ) within a team – defined as the highest cultural intelligence level of an individual member – affects intra-team communication, conflict dynamics and, ultimately, team satisfaction and performance in global virtual teams (GVTs).Design/methodology/approachUtilizing quantitative research methods, this investigation draws on a dataset comprising 3,385 participants, which forms a total of 686 GVTs.FindingsThe study reveals that MaxCQ significantly enhances team communication, which in turn mitigates conflict, increases satisfaction and improves performance. It is noteworthy that the influence of MaxCQ on GVT success is more significant than the average cultural intelligence (CQ) of team members, providing critical insights for effective GVT management strategies.Practical implicationsThe findings suggest that managers may optimize team dynamics not by uniformly increasing each member’s CQ but by concentrating on maximizing the CQ of one individual who can act as an influencer within the team. Strategically placing individuals with high CQ in GVTs can enhance overall team function.Originality/valueWhile existing literature primarily examines the individual effects of CQ on communication and conflict management, this study sheds light on the collective interplay between MaxCQ, communication and conflict. It highlights the importance of MaxCQ, along with the frequency of team communication and conflict, in influencing team satisfaction and performance in GVTs.

Factors influencing emergency medicine worker shift satisfaction: A rapid assessment of wellness in the emergency department.

In emergency medicine (EM), the interplay of wellbeing and burnout impacts not only patient care, but the health, productivity, and job satisfaction of EM healthcare workers. The study objective was to use a rapid assessment tool to identify factors that impact EM worker satisfaction, or "wellness," while on shift in the emergency department (ED) and the association with role and level of satisfaction. This prospective descriptive study utilized a QR-code-based electronic survey instrument that included a 7-point Likert shift satisfaction score. A voluntary response sampling was obtained from EM workers at five EDs. Respondents self-reported role and work site. Association and logistic regression analysis were performed. Of 755 responses, 467 were dissatisfied (score≤5) and 288 were satisfied (score≥6) with their shifts. Physicians reported higher satisfaction on shift than nurses (OR 2.77, 95% CL 2.01-3.81, p<0.01). Factors associated with dissatisfied responses included: admission or transfer process (OR 0.40, CL 0.21-0.77, p<0.01), boarding patients (OR 0.13, CL 0.06-0.27, p<0.01), tools to do my job (OR 0.65, CL 0.46-0.90, p=0.01), and patient flow (OR 0.72, CL 0.53-0.98, p=0.04). Factors linked to a satisfied response included: teaching/learning (OR 2.85, CL 1.86-4.37, p<0.01) and team/coworker interaction (OR 8.92, CL 6.14-12.96, p<0.01). Satisfaction on shift for EM physicians, nurses, and staff differ and are associated with multiple identifiable factors. Focused attention to work environment and operations could help mitigate on-shift dissatisfaction. Endeavors aimed at cultivating and enhancing a supportive teaching and learning environment with an emphasis on team member and coworker interaction could positively impact and improve wellness.

The Influence of Knowledge Management , Human Resource Competency, and Work Environment on Employee Performance Moderated by Innovation at PT Petrokimia Gresik

The population in Indonesia is increasing along with the need for food. The availability of fertilizer commodities as biological nutrients for agricultural needs must be increased. PT Petrokimia Gresik under the state-owned company PT Pupuk Indonesia strives to maintain employee performance in supporting the company's production to continue to grow. This research aims to determine the influence of knowledge Management , Human Resource Competency, and Work Environment on Employee Performance Moderated by Innovation at PT Petrokimia Gresik (Persero). The population in this study was 2043 Petrokimia Gresik employees, the sample in this study was 197. The sampling technique was Simple Random Sampling . Data analysis uses Smart PLS 0.3 structural model calculations. The results of this research found that Knowledge Management and Innovation do not have a direct effect on Employee Performance, HR Competency and Work Environment have a direct effect on Employee Performance, There is a positive interaction between Knowledge Management and Innovation in influencing Employee Performance. Innovation cannot moderate the interaction between HR Competency and Work Environment on Employee Performance

The Role of Communication and Work Environment on Employee Performance (Case Study: Boeing/Ethiopian Airlines 2019)

As social creatures, humans need good communication when interacting with others. As is the case in the work environment, the existence of good communication between employees enables them to carry out their duties following their respective procedures to achieve the goals set by the agency or work organization. This research uses the literature study method. A literature study is a collection of previous research results in the form of books, articles, scientific journals, research reports, and other sources relevant to the topic of discussion which are then compared theoretically. The Ethiopian Airlines Flight 302 incident highlighted several issues related to Boeing employee communication, work environment, and employee performance. Based on the case study discussed, this incident shows that to improve aviation safety, more attention needs to be paid to communication, work environment, and employee training in the aviation industry to prevent similar incidents from happening in the future.

Pengaruh Budaya Organisasi dan Lingkungan Kerja terhadap Kepuasan Kerja Karyawan

Employee satisfaction is an important factor that can influence organizational productivity and performance. This research aims to analyze the influence of organizational culture and work environment on employee satisfaction. The research method uses a quantitative approach with data collection techniques using questionnaires. The research sample was 50 employees of PT. XYZ. The data analysis technique uses multiple regression analysis and classical assumption tests consisting of normality tests, multicollinearity tests and heteroscedasticity tests. The results of the analysis show that both organizational culture and work environment have a significant positive influence partially and simultaneously on employee satisfaction