Workers In Malaysia Research Articles

The Influence of Gender, Age, Academic Level and Motivation on Satisfaction Toward Benefits Received by Gig Economy Workers in Malaysia

The emergence of new modes of employment relations has contributed to the development of gig economy workers who are employed on a mostly freelance basis, carrying out short-term jobs or contracts without or with one or more employers. The research aims to identify the level of motivation and satisfaction towards the benefits received by gig economy workers, to assess differences in the level of motivation and satisfaction based on gender, age and academic level and to ascertain if the demographic variables and motivation are predictors of satisfaction. A set of questionnaires in google form is utilized for data collection in the Selangor area via various social media. A total of 384 responses were recorded and analyses including descriptive and inferential tests were done. Both motivation and satisfaction are at a high level. ANOVA tests showed that motivation and satisfaction are significantly different based on gender (motivation: F=6.482, p<0.05 and satisfaction: F=0.040, p<0.05) and age (motivation: F=5.977, p<0.05 and satisfaction: F=3.940, p<0.05). Regression analysis indicated that age and motivation explained 59.0% of the variance in satisfaction (adjusted R2=0.59, F(2,381)=276.020, p<0.05). Policies and interventions can be developed to create an environment and conditions conducive to employee happiness, resulting in an increase in employee motivation and work satisfaction. Because gig workers have demonstrated a desire to learn and grow, respective agencies can provide complimentary, voluntary educational activities such as full-fledged courses and seminars in areas deemed needed.

Role of Social Activism Representative Board of Indonesian National Youth Committee (BP-KNPI) in Malaysia During Movement Control Order 2020-2021

Through activism, community organization, and engagement in social movements, youth worldwide are becoming active actors, demonstrating their ability to influence society in times of crisis. In the context of Indonesian youth, especially those who are part of the diaspora community, attachment to fellow children of the nation is evidenced by social activism, as was the case in Malaysia during the movement control order between 2021 and 2022 through the representative body of the Indonesian Youth National Committee (BP-KNPI). Since its establishment on October 9, 2011, the Indonesian Youth National Committee (BP-KNPI), the representative body for Indonesian youth in Malaysia, has been proactive in playing its role as a second-track diplomatic force, advocating for youth and employment issues, and engaging in social activism to help Indonesian communities in Malaysia. During the pandemic period between March 2020 and December 2021, with the movement control order policy, the representative body of the Indonesian Youth National Committee (BP-KNPI) plays a role in social activism in three domains: (1) the field of employment by supporting the labour recalibration program, which repatriates illegal Indonesian workers in Malaysia (2). in the humanitarian realm by organising assistance from both internal and external parties, such as the Indonesian embassy in Kuala Lumpur; and (3). conducting second-track diplomacy to strengthen relations with the Malaysian Young Council and elements of the Malaysian government. In cyberspace, BP-KNPI Malaysia is also very active in raising solidarity and providing information related to recalibration programmes and social assistance through its members' potential as content creators and relationships with well-known media. Our research concludes that BP-KNPI Malaysia, as a youth civil society, has always been proactive in problem-solving during the pandemic through social activism in humanity, migrant workers from Indonesia, and legal literacy in cyberspace. BP-KNPI Malaysia also tactically implements the spirit of energy and harmony promoted by DPP-KNPI.

Chronic Disease Management Behaviours among Malaysian Low-Income Workers: A Descriptive Study

Chronic disease is a global issue and is a growing concern in the world, including Malaysia. It is one of the most common causes of decreased quality of life, disability, and mortality [1]. Moreover, it has become a common problem in the community, especially among low-income households in Malaysia. Some evidence demonstrates that health problems associated with low-income workers are obesity, high body mass index (BMI), waist circumference (WC), cardiovascular disease, hypertension, diabetes, kidney disease, coronary heart disease and cancer [2-12]. Prevention is better than cure; therefore, chronic disease management behaviours play a pivotal role dealing with the diseases and improving quality of life. Given the above scenario, it is crucial to understand chronic disease management behaviours. This study aims to assess the level of chronic disease management behaviours among low-income workers in Malaysia. This cross-sectional study was conducted among 280 support staff in the selected ministries in Putrajaya, Malaysia. The sampling technique was random cluster sampling, and the data was collected via online platforms from July 2021 to November 2021. Respondents received a questionnaire comprising two sections: (1) Sociodemographic data, (2) Self-management disease by the Chronic Illness Resources Survey (CRIS). Socio-demographic data included gender, age, ethnicity, level of education, marital status, and total monthly household income. Chronic Illness Resources Survey (CRIS) adapted from (13), which requires the respondents to rate their self-management disease from (1) Not at all to (5) A great deal consists of eight items. The items were measured on health care, planning and disease management goals. Descriptive statistics were used to analyse the data using IBM SPSS version 26.0. The quantitative data were analysed descriptively for frequency, percentages, mean and standard deviation. Most of the respondents were females (73.6%), Malay (95.0%), married (72.5%), aged between 30 to 39 years old (61.8%), had monthly household incomes ranging from RM 2501 – RM3000 (25.0%) and had educational levels of STPM/ Matriculation/ Diploma (43.6%). Table 2 indicates that more than half of the respondents (53.2%) had a high level of chronic disease management behaviours. This finding indicates that most respondents had good non-communicable disease management behaviours (Mean =3.73, SD =0.769). Table 3 shows that respondents had a higher score for items such as ‘I use prayer/ worship or meditation in managing the disease’, ‘I spend time taking care of my health and doing the things I enjoy’, ‘Chronic disease behaviours management is important to me in managing disease’ and ‘I focus on the things I do well to manage the disease’. Whereas the moderate score is ‘I reward myself for managing illness’, ‘I share with others about disease management’, ‘I evaluate or think about my accomplishments in achieving goals for disease management” and I arrange the schedule so that it is easy to manage the disease’. From these data, it is clear the respondents taking care of their health.
 
 It can be concluded that most respondents had good non-communicable disease management behaviours. The reason for these findings may be due to the current health issues about non-communicable diseases and communicable diseases, leading them to possibly adopting a new normative lifestyle in daily life. While their chronic disease management behaviours are good, they still need to be improved. Therefore, it is important to continuously apply chronic disease management behaviours in daily life for improving health. This step will ensure longer life expectancy and better quality of life. Besides, the government should continue their efforts in raising awareness on health management among the community, especially among the low-income in Malaysia. The study has contributed additional knowledge to the current literature about chronic disease management behaviours. This finding showed that respondents had good non-communicable disease management behaviours. The reason for these findings may be due to the current health issues about non-communicable diseases and communicable diseases have led to them possibly adopting a new normative lifestyle in daily life. Nonetheless, chronic disease management behaviours are good, but they still need to be improved. Therefore, it is important to continuously apply chronic disease management behaviour in daily life for improving health. This will ensure longer life expectancy as well as better quality of life. Besides that, the government should continue their efforts in raising awareness on health management among the community, especially low-income in Malaysia.

Determinants of Innovation Speed towards Innovation Performance among Factory Workers in Malaysia

The study aims to determine the relationships between the determinants of innovation speed and their impact on innovation performance among Malaysia's manufacturing industry employees. A purposive sampling technique was adopted, and 123 completed survey forms were received for further examination. The findings revealed that, except for autonomy, other determinants such as creativity, self-leadership, innovativeness, risk-taking, and proactiveness significantly impacted innovation speed. In addition, innovation speed significantly influenced the employees' innovation performance. Future research should focus on other factors that may influence the speed of innovation in different industries and how they affect different levels of the organizations.

Digital Solution for Advancing Foreign Worker’s Human Rights in Malaysia

Through a focus group interview, this research aims to illustrate and conduct an initial proof of concept study for our innovative mobile application. Your 2 Home is a mobile app designed to help foreign workers in Malaysia understand their human

A Cross-Sectional Research on Proactive Safety Behavior of The Young Malaysian Workers

A Cross-Sectional Research on Proactive Safety Behavior of The Young Malaysian Workers

INTERNATIONAL LAW REVIEW ON THE EXPLOITATION AND NEGLECT OF INDONESIAN WORKERS IN MALAYSIA

With the increasing number of Indonesian workers in Malaysia, theproblems related to the supervision and protection of workers inare also more and greater in accordance to the international legalnorm. Malaysia has identified to commit human rights violations ingeneral and labor rights, in particular exploitation and neglect ofworkers, which contradicts the Memorandum of Understanding(MoU) between Indonesia and Malaysia along with the InternationalLabor Organization (ILO) Conventions. In the case of a worker withthe initial YT(60), his employer was identified as not providingwages for 7.5 years and it was faund in 2022. The research usednormative legal methods. The source and data used in this study aresecondary sources in the form of legal materials. The result showedthat the applicable MoU between the two countries is adequate, yetMalaysia was identified to violate some provisions in the MoU itself.Therefore, there is an urgency for the two countries to reinforcelaws regarding such issues, including a more detailed agreementregarding the placement and all rights of migrant workers regulatedby the national law of the receiving country, namely Malaysia

Due Diligence for the Protection of Platform Workers in Malaysia: A Human Rights Analysis

Due Diligence for the Protection of Platform Workers in Malaysia: A Human Rights Analysis

Incidence, Prevalence, and Sources of COVID-19 Infection among Healthcare Workers in Hospitals in Malaysia.

The COVID-19 pandemic introduced significant novel risks for healthcare workers and healthcare services. This study aimed to determine the prevalence, trends, characteristics, and sources of COVID-19 infection among healthcare workers during the early COVID-19 pandemic in Malaysian hospitals. A cross-sectional study used secondary data collected from a COVID-19 surveillance system for healthcare workers between January and December 2020. Two surges in COVID-19 cases among healthcare workers in Malaysia were epidemiologically correlated to a similarly intense COVID-19 pattern of transmission in the community. The period prevalence of COVID-19 infection and the mortality rate among healthcare workers in Malaysia were 1.03% and 0.0019%, respectively. The majority of infections originated from the workplace (53.3%); a total of 36.3% occurred among staff; a total of 17.0% occurred between patients and staff; and 43.2% originated from the community. Healthcare workers had a 2.9 times higher incidence risk ratio for the acquisition of COVID-19 infection than the general population. Nursing professionals were the most highly infected occupational group (40.5%), followed by medical doctors and specialists (24.1%), and healthcare assistants (9.7%). The top three departments registering COVID-19 infections were the medical department (23.3%), the emergency department (17.7%), and hospital administration and governance (9.1%). Occupational safety and health units need to be vigilant for the early detection of a disease outbreak to prevent the avoidable spread of disease in high-risk settings. The transformation of some tertiary hospitals to dedicated COVID-19 care, the monitoring of new procedures for the management of COVID-19 patients, and appropriate resource allocation are key to successful risk mitigation strategies.

Low Seroprevalence of SARS-CoV-2 among Healthcare Workers in Malaysia during the Third COVID-19 Wave: Prospective Study with Literature Survey on Infection Prevention and Control Measures

Healthcare workers (HCWs) are at greater risk for severe acute respiratory syndrome coronavirus-2 (SARS-CoV-2) infection. This serology surveillance study aimed to investigate the prevalence of SARS-CoV-2 antibodies among the HCWs who were asymptomatic during the third wave of COVID-19 in Malaysia. HCWs from the Universiti Sains Malaysia (USM) Health Campus were prospectively recruited between August 2020 and March 2021 on a voluntary basis. Data on socio-demographics, possible risk factors and travel history were recorded. Serological diagnoses from serum samples were examined for total antibodies against SARS-CoV-2 using an immunoassay kit. A literature survey was performed on the compliance with infection and prevention control (IPC) practices for COVID-19 among HCWs. The majority of the total 617 HCWs participating in this study were nurses (64.3%, n = 397), followed by health attendants (20.9%, n = 129), medical doctors (9.6%, n = 59) and others (6.3%, n = 39). Of those, 28.2% (n = 174) claimed to have exposure to COVID-19 cases, including history of close contact and casual contact with infected patients. Most importantly, all serum samples were found to be non-reactive to SARS-CoV-2, although nearly half (40.0%, n = 246) of the HCWs had been involved directly in the management of acute respiratory illness cases. A proportion of 12.7% (n = 78) of the HCWs reported having underlying health problems, such as diabetes mellitus, hypertension and hyperlipidemia. Despite the presence of medical and sociological risks associated with SARS-CoV-2 infections, the current study found zero prevalence of antibodies against SARS-CoV-2 among the HCWs of USM. Based on the literature survey, the vast majority of Malaysian HCWs demonstrated good IPC practices during the pandemic (average percentage ranged between 92.2% and 99.8%). High compliance with IPC measures may have led to the low seroprevalence of SARS-CoV-2 among the HCWs.

MOVING STATUS OF CITIZENSHIP AS A FORM OF CRISIS OF INDONESIAN MUSLIM EMPLOYMENT IN MALAYSIA

As citizens and society, every Indonesian citizen has the same position, rights, and obligations, that everyone is guaranteed the right to obtain citizenship status, to avoid the possibility of statelessness. While at the same time, every country must not allow its citizens have two citizenship status at once. Many Indonesian Muslim workers have moved their citizenship status to become Malaysian citizens. From this background, this study aims to identify and understand the policies that can be implemented by the two countries. This research is normative legal research using secondary data sources in the form of primary, secondary, and tertiary legal materials. Legal materials are obtained through documents or literature studies. While the approach used is the approach of legislation, history, and. The legal materials that have been collected are analyzed qualitatively, comprehensively, and completely. From the analysis conducted, three conclusions were obtained. The First, the factors that cause displacement, the citizenship status experienced by Indonesian citizens who have lived, and lived for decades in Malaysia is a form of a national identity crisis. The Second, laws and regulations that apply in Indonesia and Malaysia can also trigger the acceleration of becoming Malaysian citizens, so it can be concluded that the regulations made by the two countries also have a role in the transfer of Indonesian citizens to become Malaysian citizens. Third Impact for the two countries on the prevalence of the phenomenon of changing the status of citizens of Muslim Workers in Malaysia. Both Indonesia and Malaysia experience either negative or positive impacts on the migration of Indonesian citizens to Malaysia as follows: there are several positive and negative impacts caused by the transfer of citizenship.

The Impact of COVID-19 on Challenges and Protection Practices of Migrant Workers' Rights

<div><table cellspacing="0" cellpadding="0" align="left"><tbody><tr><td align="left" valign="top"><p>Indonesia has agreed to the ASEAN Consensus on the Promotion and Protection of the Rights of Migrant Workers. However, many cases have proved the vulnerability of the legal protection for Indonesian migrant workers in Malaysia. In other words, the consensus has not protected the workers. Therefore, this research was conducted to analyze considerations for the regulations designed to protect post-consensus migrant workers. The objective comprised three aspects: analysis of the legislation after consensus, the draft policy that realizes the consensus, and the enforcement based on the draft formulated to safeguard the rights of migrant workers—a normative juridical method used in this research. The results showed that the consensus is a soft law that does not have a binding effect and sanction, causing it vulnerable to a violation, especially among undocumented migrant workers. Therefore, the research recommends bureaucracy reform to reduce the administrative costs for the migrant workers, allowing them to have better legal protection.</p></td></tr></tbody></table></div>

Examining Gendered State in Protecting Indonesian Women Migrant Workers in Malaysia and Hong Kong

This study addresses efforts made by Indonesian government actors in Malaysia and Hong Kong to protect Indonesian women migrant workers in the informal sector working in both countries. Indonesian female migrant workers in Malaysia were numbered the highest in Southeast Asia, while Indonesian female migrant workers in Hong Kong were the highest in Asia. The theories and ideas used in this research are the concepts of countries and migrant workers suggested by Gunawardana with the classification of brokerage, regulatory and protectionist regimes. The increasing number of work-related cases of violence, access to health, and legal protection indicates that the problems faced by Indonesian women migrant workers and the role of government protection remain partially addressed. By using qualitative research methods, and in-depth interviews, the current study found that Indonesian government actors in Malaysia made efforts to protect two women migrant workers who were victims of violence. However, it was not only due to protection efforts but also because of the role that civil society had in their efforts to resolve the cases. Meanwhile, Indonesian government actors in Hong Kong had not performed optimally in seeking protective measures for victims of violence, and there was a dominant protective role maintained by civil society in Hong Kong in regards to the Erwiana case. The domestic recruitment process, which is quite lacking in terms of protection, had an effect on the violence experienced by the two Indonesian female migrant workers in Malaysia and had no effect on the Indonesian female migrant worker in Hong Kong. Based on these findings, it can be concluded that the role of Indonesian government actors in protecting women migrant workers is part of the protectionist regime but is partially executed because they had not been afforded protection since their departure. The novelty of this research is that the role maintained by civil society has led to the shift of the broker regime toward the protectionist. This research discovered a new finding that given the role of civil society and the synergy between government actors and civil society, the role of the Indonesian government is identified to be in the protectionist regime even though it is partial and conditional, namely given the role and participation that civil society holds.

Effects of Occupational Stress, Self-Efficacy and Mental Health During the Pandemic on Hospital Sanitation Workers in Malaysia.

COVID-19 rapidly spread across the world, constituting a public health disaster unlike any other experienced in decades. The impact exerted on workplaces and their employees was dramatic, and an immense burden fell on healthcare provision globally. Along with "front-line" healthcare staff, sanitation workers at hospitals also had to cope with additional workloads, making them vulnerable to psychological trauma and affecting their quality of life at establishments. This study investigated how the factors of occupational stress, self-efficacy (belief in the capacity to carry out a task well) and mental health altered the WRQoL (Work-Related Quality of Life) of employees carrying out sanitation duties at hospitals in Malaysia. To this end, a survey translated into the Malay language was conducted among 449 such workers during a so-called "recovery movement control order", i.e. quarantine and control measures pertaining to an outbreak of Coronavirus disease. Research involved co-variance-based structural equation modeling, performed in IBM-AMOS-26 software, in order to discern the causal relationship of the aforementioned factors on WRQoL. Results revealed a high level of occupational stress, diminished self-efficacy and poor mental health among the employees surveyed. Such stress directly impacted the WRQoL of the second factor alongside an indirect effect on that of the third, i.e. anxiety stemming from potentially catching the virus and the experience of having to disinfect facilities for treating patients, undertake cleaning duties, and move corpses.

Prevalence and Correlates of Active Amphetamine-Type Stimulant Use Among Female Sex Workers in Malaysia.

The use of amphetamine-type stimulants (ATS) has been associated with increased sexual risk behaviors and HIV transmission, among other adverse health outcomes. However, ATS use among female sex workers (FSWs) in Malaysia has not yet been characterized. We examined the prevalence and correlates associated with ATS use among Malaysian FSW. Between February and December 2016, 492 FSWs, including cisgender (n = 299) and transgender (n = 193) women, were recruited using respondent-driven sampling in Greater Kuala Lumpur, Malaysia. A structured questionnaire was used to collect demographic characteristics, sexual behaviors, ATS and other substance use, behavioral health issues, involvement in criminal justice, and experience of physical and sexual trauma. Logistic regression analyses were conducted to determine factors associated with active ATS use, defined as ATS use in the last 30 days. Nearly one-third (32.3%) of participants reported active ATS use. In the multivariable model, ATS use was associated with drug use during sex work (aOR = 17.10; 8.32–35.15), having moderate to severe level of substance use disorder (aOR = 3.38; 1.48–7.70), and engaging in sex work with multiple clients per day (two clients: aOR = 3.39; 1.36–8.46; three clients: aOR = 5.06; 1.81–14.10). A high prevalence of ATS use was documented in our sample. The presence of moderate to severe substance use disorder, the use of drugs during sex work activity, and having multiple sex work clients per day were significantly associated with active ATS use. Given these findings, prevention and harm reduction strategies need to be tailored to address the increasing ATS use and the associated adverse health consequences among FSWs in Malaysia.

A quantitative study exploring the acceptance of the eHealth model for mental wellness among digital workers

eHealth makes use of information and communication technologies (ICT) to improve health. In the digital age, the use of eHealth applications and other health-related applications has gained popularity,particularlyduring theCOVID-19 pandemic. As a result of the pandemic, many uncertainties havearisen, causing stress andaffecting the mental health of many skilled workers in the digital industry, particularly in the ICT, computing, and creative media industries.eHealthapplicationshavethe potential to benefit people's health. As a prerequisite for effective implementation of eHealth for mental wellness (EHMW), this paper examines the acceptance of EHMW amongdigital workersin Malaysia. The objectives of this research are two-fold:1) To explore the acceptance of EHMW amongdigital workersin a localPremier Digital Tech Institution(PDTI), and 2)To explore how these talents' demographic profiles, mental health literacy and workplace wellness influence their acceptance of EHMW. Methods:This research surveyed41digital workerswho played vital roles in providing digital skills at a tertiary education level. Results:Mostrespondentsagreed that eHealthwas appropriate for managing mental wellness. Among the three eHealth domainsfor managing mental wellness, the acceptance level is the highest for the application domain of "interacting for health",with malerespondentsmore likely to accept the use ofEHMW. Conclusions:This small-scale survey could not fully examine theacceptance ofeHealth anditsusage patterns for mental wellness amongdigital workersin Malaysia. Future research will target moredigital workersin Malaysia.This research addresses the research gap ontheeHealth perspectives ofdigital workerson their acceptance,and the potential influence of demographic profiles, mental health literacy, and workplace wellness on EHMW's acceptance of digital health tools/platforms to promote their mental wellness.

Mosquito Control Workers in Malaysia: Is Lifetime Occupational Pesticide Exposure Associated With Poorer Neurobehavioral Performance?

Use of pesticides has been linked to neurobehavioral deficits among exposed workers. In Malaysia, organophosphate and pyrethroid pesticides are commonly used to control mosquito-borne diseases. This study aims to assess workers' lifetime occupational pesticide exposure and examine the relationship with neurobehavioral health. A cross-sectional study was conducted on 158 pesticide-exposed and 176 non-exposed workers. To collect historical exposure and job tasks, a questionnaire and an occupational history interview were used. Pesticide exposure was measured in a subgroup of workers via inhalation and skin contact. The total pesticide intake of each worker was assessed using inhalation and dermal exposure models. CANTAB® computerised neurobehavioral performance assessments were used. The participants' mean age was 31 (8) years. Pirimiphos-methyl (median = 0.569 mg/m3, Interquartile range [IQR] = 0.151, 0.574) and permethrin (median = 0.136 mg/m3, IQR = 0.116, 0.157) had the highest measured personal inhalation concentrations during thermal spraying. The estimated total lifetime pesticide intake for exposed workers ranged from 0.006 g to 12800 g (median = 379 g and IQR = 131, 794 g). Dermal exposure was the predominant route of pesticide intake for all workers. Compared to controls, workers with high lifetime pesticide intake had lower Match to Sample Visual (adjusted B = -1.4, 95% Confidence Interval (CI) = -2.6, 0.1), Spatial Recognition Memory (adjusted B = -3.3, 95% CI = -5.8, 0.8), Spatial Span (SSP) (adjusted B = -0.6, 95% CI = -0.9, 0.3) scores. Workers with low pesticide intake performed worse than controls (adjusted B = -0.5, 95% CI = -0.8, -0.2) in the SSP test, but scored higher in the Motor Screening test (adjusted B = 0.9, 95% CI = 0.1, 1.6). Higher Paired Associates Learning test scores were observed among higher (adjusted B = 7.4, 95% CI = 2.3, 12.4) and lower (adjusted B = 8.1, 95% CI = 3, 13.2) pesticide intake groups. There was no significant difference between the Reaction Time and Pattern Recognition Memory tests with lifetime pesticide intake after adjusting for confounders. Pesticide exposure has been linked to poorer neurobehavioral performance. As dermal exposure accounts for a major fraction of total intake, pesticide prevention should focus on limiting dermal exposure.

Lived experiences and coping responses toward mandatory quarantine among Malaysian healthcare workers during COVID-19 pandemic: A qualitative analysis

Lived experiences and coping responses toward mandatory quarantine among Malaysian healthcare workers during COVID-19 pandemic: A qualitative analysis

Mobile Learning for Malay Language among Foreign Workers: A Preliminary Study

This study aims to understand the learning process and language acquisition of Communicative Malay Language (CML) among foreign workers in Malaysia. A total of 10 foreign workers who were randomly selected in Kuala Lumpur and volunteered to participate were interviewed individually. The interviews were recorded, transcribed, translated and interpreted to enable the researcher to conduct content analysis. The analysis revealed that most of the respondents were not adequately supplied with general knowledge about the country, and especially the language, when they arrived in Malaysia for the first time. Although only half of them specifically reported the utilization of mobile applications in learning CML, all of the respondents were aware of mobile applications in general and agreed that this would be a good instrument to help them learn the language, especially the listening aspect.

Refugee and Asylum Seeker Women's Experiences with Healthcare and Social Environment in Malaysia.

The internal conflict in Rakhine State, Myanmar over the last few decades has forced Rohingyas to flee to other countries, including Malaysia. However, the non-recognition of the status of refugees in Malaysia keeps Rohingyas as “people without documents” and without adequate protection, access to healthcare services, education, and employment. Women among these groups face different challenges and are at risk of numerous physical and mental health issues. Thus, this research attempted to understand the experiences of Rohingya women in Malaysia, particularly in accessing public hospitals. Focus group discussions and key-informant interview techniques were used to collect data. The transcripts were then analysed using the thematic analysis method. The research found that Rohingya women experience numerous challenges despite being on safer ground in Malaysia. Their experiences of marriage and domestic violence, access to public hospitals, financial barriers to healthcare services, and the services provided by medical social workers in the country to refugees and asylum seekers are presented. Non-recognition of the status of refugees in the country is one of the primary barriers to the allocation and provision of resources for refugees and asylum seekers. Due to structural barriers, medical social workers are unable to provide their services to this population. This article provides recommendations for social workers in Malaysia on how to overcome these challenges and work more effectively with refugees and asylum seekers.