BigBlueButton is an open source virtual classroom software. Since this software was released in 2009, many studies have explored how to use it, especially for e-learning. However, to date, there is no published systematic synthesis of the relevant literature on the subject. This literature review appraises the effectiveness of BigBlueButton in educational settings and pulls relevant pieces of information together into a readable format. The main conclusion is that BigBlueButton is intuitive, interoperable with other software and has the potential to positively affect the learning performance of students. Despite the features and functionalities of BigBlueButton, several limitations are apparent: web conference educators have less control over online teaching compared with their face-to-face counterparts, practical subjects are difficult to teach through web conferencing, technical challenges may affect web-conferencing sessions, web conferencing requires skills additional to those of conventional teaching, cultural differences may affect students’ attitudes towards web conference–based learning and educators that teach through web conferencing may feel isolated in their role, both geographically and collegially. By reviewing the features, potential impacts and limitations of BigBlueButton, this study contributes to the growing literature on web conferencing systems and provides insights into the role of BigBlueButton in e-learning.
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