The Canadian Medical Association and other members of the Canadian Wait Time Alliance have identified national benchmarks for the management of pain. They recommend maximum wait times of six months for adults with chronic pain and shorter benchmarks for specific types of pain that are potentially reversible if treated early (1). Unfortunately, we are not achieving these objectives. A national survey (2) indicated that wait times for treatment at publicly funded pain clinics across Canada substantially exceeded these benchmarks. Wait times exceeded one year at over 30% of the clinics surveyed and ranged up to five years in some settings, with large areas of Canada having no service whatsoever. We know that this means both unacceptable levels of suffering and large numbers of people whose conditions deteriorate while waiting for access to care. This deterioration includes increased pain and decreased health-related quality of life, as well as escalating depression (3). In addition to human suffering, chronic pain is associated with a significant economic burden in terms of direct health care costs and indirect costs related to disability caused by pain. It is critical to address the needs of this population, but the challenges are significant. In the paper titled “The need for knowledge translation in chronic pain” in the present issue of Pain Research & Management (4), Henry emphasizes the need for a paradigm shift, pointing out that the acute care model that dominates in most areas of medicine cannot meet the growing need to address chronic conditions. He argues persuasively that a chronic disease management model is the direction we must take. Henry quotes EH Wagner, author of the United States National Coalition on Health Care Report, who concludes that significant and effective advances in the management of chronic illnesses have led to major reductions in suffering and complications; however, only a minority of people with these chronic conditions receive appropriate treatment. He points out that “especially lacking is support for patients’ efforts to manage their own health”. Canadian researchers have taken a leading role in applying self-management principles to the control of chronic pain