Event Volunteers Research Articles

Convince Event Volunteers to Return Each Year

Convince Event Volunteers to Return Each Year

Convince Event Volunteers to Return Each Year

Convince Event Volunteers to Return Each Year

Understanding sport event volunteers’ continuance intention: An environmental psychology approach

The purpose of this study was to investigate influences of environmental and personal factors on volunteers’ behavioral intention. More specifically, the authors examined the relationships among work climate, intrinsic motivation, attitude, emotional exhaustion, and continuance intention through the lens of environmental psychology model. Survey forms tapping the interested outcomes were collected from 924 volunteers of a national sporting event in China. Results of structural equational modeling supported all hypothesized relationships, except the negative relationship between emotional exhaustion and continuance intention. This study expanded the understanding and application of the environmental psychology model in the context of volunteerism in sport.

Sport volunteer service performance, image formation, and service encounters

PurposeThe purpose of this paper is to examine the link between sport event volunteer service performance and sport spectator experience that leads to future intentions.Design/methodology/approachSubjects were the international visitors at a mega sporting event in South Korea (n=431). The sample was randomly drawn based on convenience sampling method. Partial least squares structural equation modeling was utilized to test the hypotheses. The adequacy and statistical significance of the path models were confirmed by individual indicator loadings, average variance explained, bootstrapt-statistics and convergent validity.FindingsVolunteer service performance significantly predicted event satisfaction, event image, and host city image and indirectly influenced intentions to revisit the event and host city. Event image predicted host city image, event satisfaction and intention to revisit the event. Host city image predicted event satisfaction and intention to revisit the host city. Event satisfaction predicted both intentions to revisit the event and the host city.Originality/valueSport event volunteers are in direct contact with spectators; therefore the performance of volunteers’ service may have an impact on establishing event and host city images perceived by visitors at the event. The research findings suggest that sport event volunteer performance positively affects image formation and further induce international visitors to revisit both the event and the host city. One of the key findings includes the important role of event satisfaction in the association between volunteer performance, image formation and future behavior.

Determinants and Outcomes of Volunteer Satisfaction in Mega Sports Events

The role of volunteers is an important factor for the sustainability of mega sports events. Key issues in the literature on sports event volunteers are volunteer satisfaction and its determinants and outcomes. Therefore, the purpose of the current study was to investigate the effects of the fulfillment of volunteers’ psychological needs and Volunteer Management Practices (VMP) on overall volunteer satisfaction, and to test their conditional effects depending on volunteer involvement. Additionally, the present study aimed to examine the effects of volunteer satisfaction on future volunteer activity, word-of-mouth, and host city visitation. For these purposes, a survey was conducted with 2442 volunteers in the context of the 2018 PyeongChang Winter Olympics in South Korea. The results of a Latent Moderated Structural Equation (LMS) revealed that the fulfillment of volunteers’ general needs and volunteer satisfaction with the VMP have positive effects on overall volunteer satisfaction. Interestingly, these effects were differently moderated by the level of volunteer involvement. Overall volunteer satisfaction was found to positively affect future volunteering intention, spreading positive words regarding sports event volunteering, and intention to visit the host city as tourists. In conclusion, sports event managers need to design an optimal work environment that can fulfill volunteers’ psychological needs and improve VMP to enhance the sustainability of mega sports events.

Lean thinking in leisure: continuously improving event volunteering and management

ABSTRACTThe events industry is facing rapid societal change. Issues such as professionalization of the industry, competing funding streams, a crowded market, and decreasing access to volunteer labour are creating an environment of need for solutions. This paper proposes the application of lean thinking as a platform for simplification and continuous improvement in the event industry as a case example of potential broader relevance to the leisure industry. It scopes the event industry context, discusses the concept of lean, and proposes the testing of lean as a philosophy and methodology to assist event organizers and their volunteers navigate the changing event industry context. This paper also examines the potential benefits of lean to time poor volunteers to maximize the value of their participation.

Volunteers' Perceived Costs and Benefits: The Impact of Context and their Influence on Volunteers' Satisfaction and Behavioral Intentions

The purpose of this research is to investigate if the perceived benefits and costs of volunteering are congruent among nonprofit organizations and for-profit sport events and how they influence volunteers' satisfaction and behavioral intentions. By means of a survey, data from the German Championships in Gymnastics (n= 51) and a tournament of the German Gymnastics Federation (n= 74) plus data from eight nonprofit sport clubs (n= 115) were collected. The findings are underpinning the rationale of social exchange theory from a theoretical perspective. Volunteer managers should be aware that perceived costs and benefits differ between club and event volunteers. Social capital drives behavioral intentions of event volunteers, but not behavioral intentions of club volunteers.

スポーツイベントボランティアの阻害要因 神戸マラソンにおける年齢，性別，および参加回数別による比較

スポーツイベントボランティアの阻害要因 神戸マラソンにおける年齢，性別，および参加回数別による比較

Sochi State University as a Driver of Event Volunteering in the Region

The development of the volunteer movement is one of the important tasks of the state policy of modern Russia. Today, many universities create on their basis volunteer centers (EC), which are one of the best mechanisms for attracting young people to solving urgent problems of the development of society, an additional pedagogical and personal-developing resource. This article presents the results of the implementation by Sochi State University (SSU), which is a pillar higher education institution of the Krasnodar Territory, the strategic project “Resource Center for Event Volunteering”, aimed at ensuring the sustainable development of volunteering in the region and the Russian Federation as a whole. Volunteering is viewed as an institution of civil society and the basis for implementing long-term socio-cultural projects. The article describes the experience of the SSU in the development of volunteerism in the region, the improvement of its resource provision, the establishment of cooperation in solving these problems with the authorities, administration and the management of volunteer organizations of pillar universities and the region. A flexible universal model of training volunteers and organizers of the volunteer movement, organizational and managerial conditions and scientific and methodological approaches to the organization of student volunteering are presented. The results of their implementation in the region are described. The authors substantiate the expediency of the creation of volunteering resource centers in the regions, providing educational organizations with a range of information, advisory and methodological services in the field of volunteering.

Keep Your Special Event Volunteers on Track

Special Events GaloreVolume 18, Issue 10 p. 8-8 Articles Keep Your Special Event Volunteers on Track First published: 14 September 2018 https://doi.org/10.1002/speg.30957Read the full textAboutPDF ToolsRequest permissionExport citationAdd to favoritesTrack citation ShareShare Give accessShare full text accessShare full-text accessPlease review our Terms and Conditions of Use and check box below to share full-text version of article.I have read and accept the Wiley Online Library Terms and Conditions of UseShareable LinkUse the link below to share a full-text version of this article with your friends and colleagues. Learn more.Copy URL Share a linkShare onFacebookTwitterLinkedInRedditWechat No abstract is available for this article. Volume18, Issue10October 2018Pages 8-8 RelatedInformation

What motivates volunteers to help at business events? Reciprocal altruism and reflexivity

ABSTRACTVolunteering literature is yet to examine the motivations for helping at business events. This paper contributes to closing this research gap by on-the-ground investigation of volunteer motivations at business events. Drawing upon 22 volunteers from different business events in China, the results identify a variety of functional motives related to self-development. The analysis gives emphasis to the subjectivity and reflexivity with which individuals give meaning to their motivations and suggests that reciprocal altruism and reflexivity are evident among volunteers. This paper provides insights into the salience of business event volunteering and suggests implications for event organisers dealing with volunteers.

Participation in Science Service: Factors Influencing Volunteers’ Intentions

In spite of previous researches in large-scale volunteerisms have explored volunteer’s theory of planned behavior (TPB), little has been known concerning the scale development of volunteers’ Satisfaction and Motivation in related to science volunteer service. This study tested an expanded TPB model with a sample of 443 volunteers taken from a project for science volunteers run by the Ministry of Science and Technology in Taiwan. To explore volunteers’ perspectives on their involvement in science service, structured questionnaires examined their attitudes, subjective norms, perceived behavioral control, Satisfaction and motivation via continued observation throughout the duration of the project. The findings from the path analyses suggest that the TPB is a useful tool for understanding event volunteers’ intention. In addition, Satisfaction emerged as the exclusive determinant of sustained volunteering and also as the potential predictor of the effects of other variables on future volunteering behavior. However, it was found that the science volunteers’ motivation had significant negative correlation with behavioral intention. In general, the expanded model of TBP provided an appropriate framework for understanding the factors associated with volunteering. Practical implications and future research directions for science volunteer management are also discussed.

Factors influencing time allocation of sport event volunteers

Purpose Given the increasing demands placed on a sport event workforce in servicing the needs of spectators, to attract and recruit volunteers to the industry, it is important for sport event managers to know what is driving how much time volunteers allocate to an event. The purpose of this paper is to investigate the individual and macro-level factors influencing the allocation of time to volunteer at sport events. Design/methodology/approach Survey data were collected from volunteers at 25 sport events (n=2,303). Multi-level modelling was used to identify common effects controlling for event differences. Findings Male gender significantly influences time allocated to an event at the individual level. At the macro-level, the number of local inhabitants has a significant negative effect whereas the status of an international event and duration contribute positively to time allocation. Research limitations/implications The results provide clear evidence that macro-level variables can stimulate interest in event volunteering opportunities. Originality/value This paper uses a multi-level approach to assess the influence of micro- and macro-level variables on time allocation by sport event volunteers. Using this approach, event heterogeneity can be controlled.

Cross-cultural event volunteering: Challenge and intelligence

Globalization and increasing number of international events makes cross-cultural volunteering a popular phenomenon when combined with the greater mobility of people. Focusing on a volunteer's experience at four events in New Zealand and China, this paper aims to explore the challenges and intelligence that encountered at such events. Earley and Ang's cultural intelligence framework is used to explain what contributes to successful cross-cultural volunteering experiences. Drawing upon the autoethnographical data and a critical discourse analysis of volunteer handbooks and emails, the results identified a four-dimensional schema to explain the auto-ethnographical perceptions of what is termed a 'dual' volunteer experience. The analysis suggests that cultural intelligence leads to an enhanced experience, while a lack of intercultural effectiveness leads to challenges. Recommendations for cross-cultural volunteering practice are also presented.

Understanding the "lived Experience" of Sport Event Volunteers: Using the Hermeneutic Circle as a Guiding Conceptual Framework

This conceptual article presents an understanding of the term experience and lived experience by detailing the hermeneutic circle as a guiding framework to capture the volunteer journey of sport event volunteers. Sport event volunteering research has seen increased interest in the past decade, and this article acknowledges that there is a need to reconsider foundation understandings of the notion of experience. Because previous research has encouraged academics to focus less on the structure of experiences, it is therefore necessary to concentrate on meanings that further consider lived experiences as they are produced by individuals. Volunteering at a sport event represents a journey that can be captured at different stages, and this is can be done by putting emphasis on research participants' meanings and memories, as outlined in the conceptual model presented in this article.

Identifying motives for engagement in major sport events

PurposeMajor sport events are facing increasing demands. These events are no longer “just” about sport, but are now expected to be sustainable, multicultural, democratic and convey specific political values such as “unity,” “identity” and “peace.” The increasing demands on major sport events place local hosts in a difficult situation, accommodating both the organization of the sport competitions and the ideologies connected to these events. The purpose of this paper is to identify motives for engagement among stakeholders of the 2017 Barents Summer Games. Furthermore, it investigates how and in what ways these motives are conflicting, and what the consequences of conflicting motives of engagement can be for the development of innovation in major sport events.Design/methodology/approachThe empirical data in this study are derived from one year of ethnographic fieldwork, focusing on participant observations of the planning and execution of the 2017 Barents Summer Games.FindingsThe analysis identifies key economic, socio-cultural, political and athletic motives for engagement among six different stakeholders involved in the games. Additionally, the results indicate how there are both conflicting economic, socio-cultural and political motives for engagement among the stakeholders. Finally, the analysis illustrates how conflicting motives for engagement constitutes an innovation barrier for major sport events.Research limitations/implicationsThe study is based on ethnographic fieldwork of the planning and execution of the 2017 Barents Summer Games, a major sport event in the Barents region. The Barents region is characterized by its unique nature and vulnerable environment, with wide tundra areas in the north and extensive boreal forests zones in the south. The region represents an area as large as Poland, Germany, Netherlands, Belgium, France (mainland) and Spain (mainland) together, totaling 1.75m km2. Several indigenous peoples and minority groups live in the region, such as the Sami and the Komi. Hence, the context of the study is quite unique and the results may not be transferable to other major sport events with regional significance.Originality/valuePrevious research on motives in major sport events have focused on motives and motivation for engagement among volunteers in major sport events. The paper contributes to this research field by studying motives of engagement among stakeholders from private, public and volunteer sectors in a major international sport event with regional significance.

Volunteering for sports mega events: a non-host region perspective

ABSTRACTDespite a plethora of studies focussing on sports mega event volunteering, little is known about volunteers who live outside of the host city. This exploratory research makes a novel contribution by focusing on a group of the London 2012 Olympic and Paralympic Games volunteers from a non-host region. Within this context, the study explores volunteers’ motives, the utility of using financial subsidies to support volunteering participation, and their attitudes towards post-event volunteering. Semi-structured interviews with twelve volunteers were conducted, accompanied by interviews with key local stakeholders. The findings suggest that Olympic-related factors and altruistic feelings were central motivations to volunteering. Some previous volunteering experiences increased confidence levels to volunteer at the Olympics. The financial scheme was perceived as an impetus further enhancing Leicestershire residents’ confidence to volunteer. Programme participants also indicated positive attitudes towards future volunteering intentions.

Heterogeneity of sport event volunteer motivations: A segmentation approach

This study identifies specific sport event volunteer motivations, and then segments sport event volunteers based on their motivations. It investigates the distinct features of four motivational clusters in terms of their socio-demographics, their volunteering-related experiences, and the type of sport event at which they volunteered. The data comprises a sample of 337 volunteers from three sport events in Queensland. The Volunteer Motivation Scale for International Sporting Events (VMS-ISE) questionnaire is used and data are analyzed using exploratory factor analysis and hierarchical cluster analysis on standardized variables. Chi-square tests are then undertaken to explore relationships with other variables. The results indicate that motivations differ among the four main groups identified. Event organizers will be able to use this understanding of differing motivations to develop more effective volunteer management strategies.

Automated triage parameters estimation from ECG.

Low-cost biosensors combined with low-cost portable devices can be very useful in time critical situations of mass casualties, when fast triage procedure must be attained. A methodology that uses ECG to derive the vital parameters (heart rate and respiratory rate) needed for the triage procedure is presented and it is aimed to leverage affordable low-cost equipment that can be easily utilized by urgent medical units or even volunteers in events of considerable number of injured civilians. The methodology relies on selected well-known and published algorithms for heart rate and respiratory rate derivation from a given ECG signal. It consists of methods for R-wave detection, kurtosis computation, smoothing, and finding peaks. The proposed approach is shown to offer a good trade-off between the accurate measurement of the parameters and their fast derivation. It has been evaluated by using a publicly available database. Its robustness is measured in terms of accuracy estimation, showing a sensitivity of 0.87 for heart rate and 0.74 for respiratory rate, a sensitivity of 0.76 considering the triage process and an average-case execution time of 0.02 seconds, making it suitable for real-time applications.

Wrap‐Up Newsletter Honors Event Volunteers

The Volunteer Management ReportVolume 23, Issue 4 p. 3-3 Articles Wrap-Up Newsletter Honors Event Volunteers First published: 25 March 2018 https://doi.org/10.1002/vmr.30877Read the full textAboutPDF ToolsRequest permissionExport citationAdd to favoritesTrack citation ShareShare Give accessShare full text accessShare full-text accessPlease review our Terms and Conditions of Use and check box below to share full-text version of article.I have read and accept the Wiley Online Library Terms and Conditions of UseShareable LinkUse the link below to share a full-text version of this article with your friends and colleagues. Learn more.Copy URL Share a linkShare onFacebookTwitterLinkedInRedditWechat No abstract is available for this article. Volume23, Issue4April 2018Pages 3-3 RelatedInformation